A customer phones and asks, "Portal par kya dikh raha hai, ab meri taraf se kya baaki hai?" You open the laptop and cannot answer in ten seconds. That is the gap this guide closes.
The vendor login on the PM Surya Ghar portal is easy to treat as a place you visit only to upload files at the end of a job. In MNRE's June 2024 manuals it is also the one screen that lists every application mapped to you and shows which of ten stages each one has reached. Read weekly, a list like that tells you where the money is stuck and who has to move next.
How this guide was built. We could not open the live portal. pmsuryaghar.gov.in returned an access-denied (HTTP 403) page to our requests on 31 October 2026, and we have no screenshots of our own. So every screen label below is quoted from MNRE manuals: the MNRE National Portal Installer Manual (29 June 2024) and the Vendor Manual (26 June 2024), plus the Consumer Master Manual (21 July 2024) for the last steps of the installation form. Process rules come from MNRE's guidelines. The manuals are over two years old, and we say where the newer guidelines differ. Signing up is a separate job, covered in our vendor registration guide. This post starts after you hold a login.
Screens may have changed since. Every menu name, field, stage label and upload limit in this guide is what the named MNRE manual showed on its date, June or July 2024. MNRE's own circular of 11 February 2025 says the National Portal "is being migrated to new version very shortly", and we found no newer vendor manual. Where your live login differs, follow the live portal and your DISCOM or nodal agency, not this guide.
Key takeaway. In MNRE's Installer Manual of 29 June 2024, the vendor route starts at the Login menu on pmsuryaghar.gov.in, then Vendor Login. First-time users click Update Vendor Credentials, verify the firm's PAN, verify an email with an OTP and set a password. The manual then shows a menu of Administrator, Interests shown, Installations and Consumer Subsidy Status, and an Installations list that tracks each application on a ten-stage bar, from Consumer Registered to Subsidy Disbursal. Screens may have changed since June 2024, so follow your live portal where it differs.
How to log in to the PM Surya Ghar vendor portal
In the Installer Manual of 29 June 2024, you open the Login menu in the top bar of the portal and choose Vendor Login. In the manual's screenshot, that menu has five entries: Administrator Login, Consumer Login, DISCOM Login, SNA / SECI / PSUs / Govt. Agency Login and Vendor Login. These are separate logins, so a customer's Consumer Login will not be your login.
The manual builds the first-time route into the login form itself, and it starts from the PAN you registered with.
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Click Update Vendor Credentials
On the Vendor Login form, the manual points to a link at the bottom named Update Vendor Credentials. It is the first-time route for creating your login ID.
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Verify the firm's PAN
Enter the registered PAN number of the vendor and click Verify. The manual says registered PAN, so use the one on your portal registration, not a partner's.
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Verify an email with an OTP
Enter the email, click Send OTP and enter the OTP received on that email. You can keep the email shown or change it. Once the OTP is verified, the manual says that email becomes the registered email for login and further communication.
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Set a password and submit
The manual's note says the password must have at least one uppercase letter, one lowercase letter, one number and one special character from the set !@#$%^&*.
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Log in with email, password and the human check
Later logins need the registered email, the password and the image text typed into the Human check box, then LOGIN. The same form carries a Forgot Username / Password? link. The manual does not walk through it.
Which route applies to you depends on how you registered. The guidelines let a vendor register with a state DISCOM or state agency, or with the National Programme Implementation Agency (NPIA) for national and multi-state registration (MNRE CFA guidelines, clause 7(b)).
| How you registered | What the manual shows for login | What it does not say |
|---|---|---|
| With your state DISCOM or nodal agency | The Update Vendor Credentials route above: PAN, email OTP, password (manual pages 5 to 11). | How long the DISCOM takes to approve you. See the vendor registration guide for the signing-up side. |
| Nationally or for several states, through the NPIA | A password is entered at registration. The manual says that once REC has received your BG paperwork (the bank-security document), REC approves you and you can use the username and password on the portal (pages 26 to 36). | Whether national vendors also use Update Vendor Credentials. |
Fast tip. Register the login email as a shared company inbox held by the owner or the ops lead, not a sales rep's personal address. The manual says the verified email is used for login and further communication, so every OTP and notice goes wherever that address goes.
What the vendor dashboard menu holds, item by item
The Installer Manual's screenshots (29 June 2024) show a header with your firm name followed by "(Vendor)", a date and time stamp and a LOGOUT button. Under it sits a blue menu bar. The table lists each item as the manual prints it.
| Menu item (as printed) | What the manual shows | Why you open it |
|---|---|---|
| Administrator, then Profile | Profile update: click Administrator, then Profile, then Edit, then Address and Update (pages 38 to 40). | Keep your address and contact details current. |
| Administrator, then Operational District | Listed as an option you can update. | Record the districts where you actually install. |
| Administrator, then Product Rate | Listed as an option you can update. | Keep your offered rates current. See the note below. |
| Interests shown | A page titled List of Interested Consumers. | Enquiries from consumers who expressed interest. |
| Installations | A page titled Installation List. | Applications mapped to you, with the ten-stage tracker. |
| Consumer Subsidy Status | Appears in the menu bar of every screenshot. The manual has no screen or caption for it. | We cannot describe it. Open it once on your own login and note what it shows. |
| Apply Online | Appears in the menu bar on pages 21 to 23, next to a form titled Apply for Rooftop Solar Installation. | Filling an application form from the vendor login. |
A word on Profile and Product Rate. The CFA guidelines say registered vendors can create profiles on the national portal "including RTS system specifications offered, prices offered and key contacts for consumers to reach out to" (clause 7(c)). The same clause says the profile will also carry the vendor rating. The manual does not say which public screen shows each field. Assume a consumer comparing vendors can read what you enter, and review it whenever your module or inverter rates change. Our PM Surya Ghar pricing strategy guide covers how to set those rates.
Interests shown: the list of consumers who asked for you
In the Installer Manual (29 June 2024), Interests shown opens the List of Interested Consumers. The screenshot has a Search by Consumer No. box, From Date and To Date boxes, a Filter button and a green Download Excel button. The table columns are S.NO., DISCOM Name, Consumer Number, Mobile, Email, Status, Requested on and Action.
Why it matters: the guidelines say consumers can raise enquiries through the portal and that vendors are expected to respond to interest expressed "in a timely and reasonable manner" (clause 7(c)). This is the list to watch for them. The manual's sample page is empty and reads Data Not Found, so we cannot show you what the Status values look like.
Using the portal list as your only tracker
- ✓It is the official record, so there is no second source to argue about.
- ✓Download Excel lets you take the rows out in one click.
- ✓No extra tool or login for the team to learn.
What it cannot do
- ✗It shows the government's stage, not your conversation with the customer.
- ✗The manual's screens show no field for your own notes or reminders.
- ✗Nothing on these screens tracks material, crew dates or the balance payment.
A simple habit works: check Interests shown at two fixed times a day, call each new Mobile number the same day, and note the outcome in your own lead record. Use the number only to answer that enquiry. It is a consumer's personal data, shared for one purpose.
Installations: your application list and its ten-stage tracker
In the Installer Manual (29 June 2024), the Installations item opens the Installation List, which the manual describes as "the list of Application which are mapped with the Vendor for Installation of Solar PV system". The list is of applications mapped to you. The manual shows the list in two layouts, with two toggle icons at the top right.
| Layout | What the manual's screenshot shows |
|---|---|
| Table view | Search by Consumer No. and a Download Excel button. Columns include Application Reference No., DISCOM Name, Consumer Name, District, Proposed Capacity (in KW), Submitted on and Action (View). |
| Card view | Search boxes for Registration No., Consumer No. and Application No., two date boxes, and a TOTAL APPLICATION count. Each card shows the applicant's name with a status in brackets, Submitted and Modified dates, PV Capacity (kW), Registration No., Consumer No., Mobile, Application No., Sanction Load (kW), State, District, Existing Installed Capacity (in kW), Discom, Circle, Division, Sub-Division and Pincode, then ACTIONS and DOWNLOAD buttons. |
10stages
Steps on the tracker bar
Source: MNRE Installer Manual, 29 June 2024, page 17
5steps
In the Submit Installation form
Source: MNRE Installer Manual, 29 June 2024, page 24
15days
CFA processing after DISCOM approval
Source: MNRE CFA guidelines, clause 6(t), file uploaded July 2025
30days
Target to resolve a grievance
Source: MNRE CFA guidelines, clause 11(a), file uploaded July 2025
Every card carries the same ten-stage bar. These are the labels as printed in the manual, in order.
| No. | Tracker label (as printed) | Whose move is next, as we read the guidelines and flow chart | Source for that reading |
|---|---|---|---|
| 1 | Consumer Registered | Consumer. The portal generates an application ID. | CFA guidelines 6(b) |
| 2 | Application Submission | Consumer, or the vendor helping through the Apply Online form. | 6(b); manual pages 21 to 22 |
| 3 | Feasibility Approval | DISCOM. Up to 10 kW the guidelines say applications are deemed accepted, but until DISCOMs and regulators put that in practice the consumer uploads documents. | 6(h) |
| 4 | Vendor Selection | Consumer chooses a vendor registered on the portal. | 6(c) |
| 5 | Work Start | Consumer, per the flow chart box "Work Start: Consumer". On a card whose last green stage is Vendor Selection, the Installer Manual's Actions menu also offers the vendor Upload Agreement. | Consumer Master Manual flow chart; Installer Manual page 18; 6(d) |
| 6 | Solar Installation Details | You and the consumer. The flow chart box reads "Vendor Enter PV System Details in Solar Installation", and the consumer login shows the same form. On a card whose last green stage is Work Start, the Installer Manual's Actions menu offers Submit Installation. | Consumer Master Manual flow chart and pages 24 to 28; Installer Manual page 23; 6(j) |
| 7 | Inspection | DISCOM carries out a physical, checklist-based inspection. | 6(k) |
| 8 | Project Commissioning | DISCOM approves on the portal, signs the metering agreement and installs the meter after the rooftop work. | 6(k) and 6(l) |
| 9 | Subsidy Request | The e-token is activated after documents and inspection, and the consumer redeems it by logging in. | 6(p) |
| 10 | Subsidy Disbursal | CFA is processed within 15 days of DISCOM approval. The flow chart box reads "REC Releases Subsidy to Consumer". | 6(t); Consumer Master Manual flow chart |
The manuals do not define each tracker stage, so the third column is our reading, not MNRE's legend. The Consumer Master Manual's flow chart numbers its own steps from 1 to 12, so its numbers do not match the tracker's ten. Clause numbers refer to the CFA guidelines. Check the reading against your DISCOM's own process.
One pattern holds in all three of the manual's example cards. The status in brackets under the applicant's name matches the last green stage, and a single blue circle marks the next stage. A card reading (Vendor Selection) has stages 1 to 4 green and Work Start in blue. A card reading (Work Start) has stages 1 to 5 green and Solar Installation Details in blue. The manual does not print a legend, so treat this as a reading too.
Note. One screenshot in the manual (page 24) shows stage 3 labelled Feasibility Waived-off instead of Feasibility Approval. The guidelines explain why such a label can exist: applications up to 10 kW are deemed accepted without DISCOM technical feasibility approval. The Consumer Master Manual (21 July 2024) flow chart labels the step "Technical Feasibility Approval/ Waive-off in 48 DisComs", so the waive-off already applied in some DISCOMs by then. Expect either label, depending on your state.
The Actions menu changes with the stage. On a card reading Vendor Selection, the manual's menu offers Upload Agreement and View Application. On a card reading Work Start, it offers Submit Installation and View Application. The manual shows no menu for other stages, so do not assume what you will see there.
The Stage-Owner Sweep: a 15-minute weekly check of your list
The Stage-Owner Sweep is a weekly pass through the Installation List built on one idea: a stalled application is only stalled for someone. For every card you ask three things. What is the last green stage? Whose move is the next one? How long since the Modified date changed? Only rows where the move is yours get a task today. The rest get a nudge date.
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Open Installations in card view and scroll the whole list
Cards show the Modified date and the status in brackets together. Write down the last green stage for each applicant.
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Sort every card into three piles by whose move is next
Ours (agreement, installation details, documents), the consumer's (choosing a vendor, redeeming the e-token) or the DISCOM's (feasibility, inspection, commissioning). Use the table above for the owner of each stage.
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Apply a stall rule to each pile
Pick your own days and write them down. As a starting point, an "ours" row is stalled after 3 days, a consumer row after 7 and a DISCOM row after 14. These are this guide's illustrative thresholds, not MNRE deadlines.
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Write the result where the team will see it
One line per application: stage, owner, next nudge date. A shared sheet or your CRM is fine, but the line must exist outside your head.
Worked example (illustrative). Six applications on a Monday. The names and days are made up to show the method. The thresholds are the starting points from step 3.
| Application | Last green stage | Next stage | Owner of next move | Days since Modified | Action this week |
|---|---|---|---|---|---|
| Customer A | Vendor Selection | Work Start | Ours | 2 | Upload the signed agreement today. |
| Customer B | Work Start | Solar Installation Details | Ours and consumer | 9 | Over our 3-day line. Fix the install date and prepare the serial-number sheet. |
| Customer C | Solar Installation Details | Inspection | DISCOM | 12 | Under the 14-day line. Set a nudge for day 14. |
| Customer D | Inspection | Project Commissioning | DISCOM | 21 | Over the line. Call the DISCOM sub-division and note who you spoke to. |
| Customer E | Subsidy Request | Subsidy Disbursal | Consumer (redeems the e-token), then CFA processing | 8 | Over the 7-day line. Ask the customer to check the e-token on their profile. The 15-day clock runs from DISCOM approval. |
| Customer F | Application Submission | Feasibility Approval | DISCOM | 16 | Over the line. Check whether documents were requested from the consumer. |
In this sample, two of six applications need work from you on Monday, three need one call each (D, E and F) and only C needs a date in the diary. That split is the whole value of the sweep.
Fast tip. Do the sweep on the same weekday every week and keep the previous week's list. A card whose last green stage has not changed in two sweeps is the one to chase first.
View Application: what one application page shows
In the Installer Manual (29 June 2024), View Application in the Actions menu opens Application View Details. The tracker bar repeats at the top. Below it the manual shows five blocks: Application Details, Installation Details, Solar Inverter Details, Solar Module Details and Documents.
| Block | Fields printed in the manual's screenshot |
|---|---|
| Application Details | Registration Number, Application Number, Name of Discom, Sanctioned Load (in kW), Proposal Capacity (in kW), Full Name of Premises Owner Person, Category of Applicant, Address of Premises, Customer Account Number, Existing Installed Capacity (in kW), Circle, Division and SubDivision Name, Status Name, Scheme Name and the consumer's bank fields. |
| Installation Details | Name of Vendor, Solar Connection Type, Total Inverter Capacity (kW), Total Module Capacity (kW), Feasibility Approved by, Applied Capacity, Lower Capacity, Remarks, Assign To Circle Name, Assign To Division Name, Approved by Name, Rejected by Name and Returned by Name. |
| Documents | Application Documents (the sample shows Electricity Bill), Feasibility Documents, Acknowledgements (View Application Acknowledgement and Application Certificate), Bank Details Documents and Installation Documents. |
Three fields are worth reading before you order material. Compare Sanctioned Load, Proposal Capacity and, if filled, Lower Capacity with the system you quoted. If the DISCOM's feasibility came back lower than your design, the proposal has to change before the install, not after.
The Approved by Name, Rejected by Name and Returned by Name fields sit together. The manual does not explain them. The guidelines say the DISCOM may approve an application, send it back for corrections or reject it with adequate justification (clause 6(k)), so we read these three as the DISCOM's decision trail. When Returned by Name is filled, call the consumer the same day. Our guides to rejection reasons and common application mistakes list what usually triggers a return.
Submit Installation: the five-step form, screen by screen
In the manuals, on a Work Start card, Actions then Submit Installation opens a pop-up titled Installation Details. Its heading reads Submit Solar Rooftop Installation Details, and a progress bar shows five steps. The Installer Manual shows screens for the first two. The Consumer Master Manual (21 July 2024) shows the same form on the consumer login, including the Plant Photo and Protection Checklist steps.
| Step | Label (as printed) | What the manual shows | Prepare before you open it |
|---|---|---|---|
| 1 | Vendor Details | Name of the Vendor, a link named View Uploaded Agreement for the signed vendor and customer agreement, Latitude and Longitude, then Save & Next. | Signed agreement already uploaded. Roof coordinates in decimal form (the sample latitude starts 20.8). |
| 2 | Inverter & PV Module Details | A Phase of Solar Inverter drop-down. An inverter table with capacity in kW, quantity, manufacturer and + ADD SERIAL NUMBER. A module table with capacity in Wp, quantity, manufacturer and + ADD SERIAL NUMBER. Totals for each side in kW. | A serial-number sheet in the same row order as the form. |
| 3 | Plant Photo | Shown in the Consumer Master Manual as Upload Photo: a photo of the solar PV plant with the consumer, PDF only, maximum 500 kB, which "shall show geo co-ordinates". A red note says: "Please do not upload Aadhaar Card file." | A PDF photo under the size limit with geo co-ordinates, and no Aadhaar file. Limits are from July 2024, so check them. |
| 4 | Protection Checklist | Shown in the Consumer Master Manual: a declaration, then four items, Surge Protection Device, MCB, Earthing and Lightning Arrester, each marked Yes or No under Installed Or Not. Buttons: Save and Back, Save and Submit Later, Final Submission. | Yes or No for each item, matched to what is actually on the roof. |
| 5 | Final Submission | A Final Submission button on the Protection Checklist page. The manuals show no separate screen. | A second person reads every entry first. |
Step 2 is where typing slips cost a week, because the form totals what you enter. The manual's sample module block has three rows of 540 Wp with quantity 1 each, and the form shows a total of 1.62 kW. That checks out: 3 modules of 540 Wp is 1,620 Wp. Its sample inverter row reads 3000.00 in a column headed kW, with a total of 3000.000 kW. The Consumer Master Manual's Project Details summary, which looks like the same sample, shows an installed inverter capacity of 3.000 kW and a module capacity of 1.620 kW. So the 3000 looks like a units slip in the earlier screenshot. That summary also lists Capacity Approved by DISCOM and Capacity eligible for Subsidy/CFA, a handy second check.
Illustrative check. Say you install 6 modules of 540 Wp. The form should total 6 x 540 = 3,240 Wp, which is 3.24 kW. If it shows 3,240 kW or 0.324 kW, a unit is wrong. Compare the module total and the inverter total with your approved capacity before every Save & Next.
The serial-number step asks you to add serials for the quantity entered on each row. Keep a sheet ordered row by row, scan or type each serial once, and have a second person read it against the carton labels. Our sales-to-installation handover SOP shows how to hand the file to the install crew with the agreement and bill attached, and the site survey checklist covers the coordinates and photos.
Watch out. The form appears in two places. The Installer Manual (29 June 2024) shows it on the vendor login. The Consumer Master Manual (21 July 2024) shows the same five steps on the consumer login. The guidelines say the consumer updates the system details and uploads documents including geo-tagged photographs, and that the vendor may assist through the consumer login (clause 6(j), also in the July 2024 version). Check on your own login whether your Actions menu offers Submit Installation before you promise the customer anything.
Grievances, ratings and the 50-installation line
Two official documents shape what you see on the portal beyond the tracker: the grievance clause in the CFA guidelines and MNRE's Framework for Vendor Rating Programme (PDF last modified 24 July 2024). The table sets out the facts that matter day to day.
| Topic | What the document says | Source and date |
|---|---|---|
| Raising a grievance | Consumers and vendors can raise grievances through the national portal. They are channelled to the state implementing agency or the NPIA and are to be resolved within 30 days. | CFA guidelines 11(a), file uploaded July 2025 |
| Tracking a grievance | Updates come by SMS, email and other channels. A grievance raised through the National Call Centre, the portal or the app gets a unique tracking ID. | CFA guidelines 11(b) and 11(c) |
| Who gets a rating | A vendor needs at least 50 eligible rooftop systems installed through the portal. Tier III is more than 50 and up to 250, Tier II is more than 250 and up to 1,500, Tier I is more than 1,500. | Vendor Rating Framework 5(a) and 5(d) |
| Where the rating shows | One rating per vendor, displayed on the vendor profile and in the vendor list on the portal. | Vendor Rating Framework 5(c) |
| What feeds it | Consumer feedback, including how fast you resolve grievances, plus quality assessment of sample sites and, for Tier I and Tier II, a techno-financial assessment. | Vendor Rating Framework 5(b) and 6 |
| Sample inspection | Sites are picked by randomisation on the portal. The framework sets 5% of sites for Tier II and 2% for Tier I. Vendors upload the site-specific reports on the portal. | Vendor Rating Framework 6(b) and 7(f) |
| Disputing a rating | The vendor may raise a grievance with the NPIA, to be disposed of within 7 days. | Vendor Rating Framework 7(g) |
What this means for your weekly sweep is simple. The 50-system line counts eligible installations done through the portal, and the framework says this includes installations under the earlier Phase II programme as well as PM Surya Ghar. A clean tracker is therefore also your rating record. The framework scores grievances against a vendor on turnaround time (clause 6(a)(ii)), so an open grievance is a rating risk. The framework carries no printed issue date, so check the portal for any later rating notice.
When your screen does not match this guide
Expect some differences. The manuals date from June and July 2024, MNRE's circular of 11 February 2025 announced a migration to a new version of the portal, and the guidelines themselves say the portal is live but that "various value additions and feature enhancements" will follow (clause 8(a)). Use this guide as a map of what the June 2024 manuals showed, and your own screen as the truth.
| Check | What to do if it differs |
|---|---|
| Menu names | Menu labels may have moved. The manual itself prints both "Interests shown" and "Interest shown". Look for the nearest match. |
| Stage labels | Count the stages. If there are more or fewer than ten, ask your DISCOM or nodal agency for the current stage list. |
| Who submits installation details | See the warning above. The same form is on the consumer login in the 21 July 2024 manual. Confirm which login your DISCOM expects. |
| Missing menu items | Some items, such as Apply Online, appeared only on some screenshots. A missing item may be state-specific or permission-based. The manual does not say. |
| Anything not in the manual | Ask your DISCOM nodal officer, or raise a grievance through the portal or the National Call Centre. Do not rely on screen-recording videos for stage definitions. |
Sources and dates used here: MNRE National Portal Installer Manual (29 June 2024), the Vendor Manual (26 June 2024, hosted by the Jharkhand DISCOM, JBVNL), MNRE CFA guidelines, file uploaded July 2025, the July 2024 version, the Consumer Master Manual (21 July 2024) and the Vendor Rating Framework. All apply nationally. State DISCOMs and nodal agencies may add steps. Our PM Surya Ghar application process guide covers the consumer side, and empanelled vendor status explains why the listing matters commercially. For the money side after Subsidy Request, read the subsidy disbursement timeline.
How Quickest Solar CRM fits
The portal is the government's record. Your CRM is yours: the conversation, the quote, the follow-up. We are not claiming any link between the two. The sweep result is typed in by a person, whatever tool you use.
What a sales team can do with Quickest Solar CRM around the portal:
- PM Surya Ghar subsidy calculator: before a customer ever reaches the Vendor Selection stage, they ask what they will pay. The calculator on our homepage gives the subsidy figure to show them.
- Proposal Generator: proposal templates carry your logo, items, product photos and terms and conditions, with the PM Surya Ghar subsidy applied in the proposal. Share the PDF on WhatsApp.
- Labels, activity log and reminders on the lead: add a label such as "Portal: Work Start", log each Monday sweep on the lead and set a follow-up reminder for the nudge date. Filter leads by that label to build the week's list.
- Excel import and team permissions: the Download Excel files from the portal can be brought into your lead list through the bulk import, and team members can be given only the access they need.
What to do this week
- Log in once and check each menu item against the tables above. Note any label that differs and what Consumer Subsidy Status shows.
- Run your first Stage-Owner Sweep. Open Installations in card view, write down the last green stage and Modified date for every card, and sort them into ours, consumer's and DISCOM's.
- Fix the three things that block you. Register a shared email for the login, build a serial-number sheet template, and agree with your DISCOM nodal officer who submits installation details in your state.
Frequently asked questions
What is the PM Surya Ghar vendor login link?
Go to the national portal at pmsuryaghar.gov.in, open the Login menu and choose Vendor Login. That is the route in MNRE's Installer Manual of 29 June 2024. We could not open the live portal to confirm it still looks the same, so follow your live screen where it differs, avoid links from videos or messages and type the portal address yourself.
How do I create a vendor login for the first time?
On the Vendor Login form, click Update Vendor Credentials, enter the registered PAN and click Verify. Then enter an email, click Send OTP, verify the OTP and set a password with an uppercase letter, a lowercase letter, a number and one of the special characters !@#$%^&*. This follows the MNRE Installer Manual of 29 June 2024.
What if I forget my username or password?
The login form in MNRE's Installer Manual of 29 June 2024 shows a Forgot Username / Password? link, but the manual has no steps for it. Use that link first. If it fails, ask your DISCOM nodal officer or raise a grievance through the portal.
Where do I see the applications assigned to me?
In the Installer Manual of 29 June 2024, it is under the Installations menu item, on a page titled Installation List. The manual says the vendor can see the list of applications mapped to the vendor for installation of a solar PV system.
What do the ten stages on the tracker mean?
The stages are Consumer Registered, Application Submission, Feasibility Approval, Vendor Selection, Work Start, Solar Installation Details, Inspection, Project Commissioning, Subsidy Request and Subsidy Disbursal, as printed in the June 2024 manual. The manual gives no definitions, so confirm your reading of each with your DISCOM.
Who uploads the installation photos and serial numbers, the vendor or the consumer?
Either can, depending on the login. The Installer Manual (29 June 2024) shows a vendor form for inverter and module serial numbers. The Consumer Master Manual (21 July 2024) shows the same five-step form, including Upload Photo, on the consumer login. The MNRE guidelines say the consumer uploads geo-tagged photographs, with the vendor assisting. Check your own login.
How long does the subsidy take after inspection?
The MNRE guidelines say the CFA will be processed within 15 days of approval by the DISCOM. That is a processing target after approval, not a promise of the date the money reaches the customer. The consumer redeems an e-token on their profile as part of the process.
Does the portal show my vendor rating?
The Vendor Rating Framework says a vendor needs at least 50 eligible rooftop installations through the portal to get a rating, and that the single rating is shown on the vendor profile and in the vendor list. Below 50 installations a vendor is unrated.
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