Solar workflow depth
Can the product carry system details, proposal status, project milestones, and the delivery handoff without rebuilding the process in custom fields?
Quickest Solar CRM is our first pick for a small Tanzanian installer or EPC sales desk whose real problem is slow quoting and follow up that nobody owns. That placement uses a disclosed proposal-first adoption lens and still requires a Tanzania proof step. OpenSolar is the clearest free design-first option, Pylon pairs design with an optional CRM, and Sunbase publishes wider solar operations. We compared seven tools against TZS documents, adviser-approved VAT and fiscal receipting, EWURA regulation, TANESCO connection stages, Swahili customer output, mini-grid and off-grid portfolios, field evidence and handover.
Direct answer
Choose Quickest when proposal speed, lead ownership, field adoption and a free pilot are the first priorities. QuickEstimate owns Quickest and its published evidence is India-first, so Tanzanian currency, VAT, fiscal receipting, EWURA and TANESCO stages, Swahili output, hosting and support all remain unverified until a demo proves them. OpenSolar is better when free solar design leads the purchase. Pylon and Sunbase deserve tests where design depth or multi-team operations dominate. Zoho, Odoo and HubSpot fit teams willing to configure a general platform, and they suit mini-grid or agent-network operators.
7 jobs, 7 picks
A useful shortlist starts with the sales or delivery bottleneck. Each winner below reflects a different buying priority, while the overall ranking rewards a CRM that a solar sales team can adopt quickly.
Small mobile sales teams
Free: 1 user and 10 proposals monthly. Pro: INR 6,999 per user yearly, minimum 3 users. 02Best free design-first optionOpenSolarStartups combining solar design, proposals and project CRM
OpenSolar says partners fund the model; review services and connected costs. 03Best compact design and CRM trialPylonTeams wanting solar and battery proposals with optional CRM
New users receive five Standard Project credits; confirm Tanzania commercial terms. 04Best broad solar operations candidateSunbaseEstablished teams evaluating a wider solar sales and project platform
Request Tanzania users, modules, implementation, integrations, support and renewal pricing. 05Best configurable general CRMZoho CRMTeams with an administrator and several sales or service lines
The reviewed global page publishes USD prices and adds local taxes. 06Best configurable operations suiteOdooBusinesses joining CRM with sales, inventory, field service and accounting
Confirm current plan, apps, users, hosting, implementation, localisation and customisation. 07Best for marketing-led acquisitionHubSpot CRMTeams prioritising forms, email, meetings and pipeline
Official page states up to 2 free users and 1,000 contacts; price all required hubs.How we evaluated
We saved English and Swahili search attempts across Google, Bing, DuckDuckGo, Brave and Mojeek, then traced one record from a web form or WhatsApp enquiry through site visit, load assessment, quotation, mobile money deposit, design, licensed electrical work, the TANESCO application where relevant, procurement, transport, installation, commissioning, fiscal invoicing, handover and service. Ranking rewards focused sales adoption first, then solar design, operational breadth, field usability, finance fit and configurable CRM depth. Tanzania facts come from EWURA, the Consumer Consultative Council, TANESCO, the Tanzania Revenue Authority, the Personal Data Protection Commission and the Bureau of Standards. Product descriptions come from official vendor pages and remain vendor claims.
Can the product carry system details, proposal status, project milestones, and the delivery handoff without rebuilding the process in custom fields?
Can managers route leads, track activity, automate follow-up, forecast revenue, and see why an opportunity stalled?
Can a rep move from site information to a credible customer proposal, and how much specialist solar design happens inside the platform?
Does the workflow support the language, currency, tax, communications, documents, and handoffs common in Tanzania?
What setup, migration, training, administration, and extra software does the apparent subscription require?
At-a-glance matrix
The table separates CRM depth from proposal, design, and operations coverage. Confirm plan limits and country availability in writing before signing.
Local billing check: confirm TZS pricing, tax treatment, contract currency, and payment fees in writing.
| Platform | Best for | Public price | Solar proposals | Design | Project operations | CRM depth | Free access |
|---|---|---|---|---|---|---|---|
| 1Quickest Solar CRM | Small mobile sales teams | Free plan; Pro in INR | Focused branded proposals | Tanzania inputs unverified | Lead stages and follow up | Focused solar sales CRM | 1 user, 10 proposals monthly |
| 2OpenSolar | Startups combining solar design, proposals and project CRM | Free core platform | Interactive and PDF proposals | Native solar and storage design | Project CRM, tasks, schedules and files | Solar project CRM | Core platform described as free |
| 3Pylon | Teams wanting solar and battery proposals with optional CRM | Dollar pricing shown; confirm currency | Web and PDF proposals | Solar and battery design | Optional solar CRM and integrations | Solar CRM available | Five Standard Project credits |
| 4Sunbase | Established teams evaluating a wider solar sales and project platform | Quote required | Solar proposal capabilities published | Connect or verify design scope | Sales and operational solar workflows | Broad solar CRM | Request demo and trial terms |
| 5Zoho CRM | Teams with an administrator and several sales or service lines | Free for 3 users; paid USD tiers | Configure CPQ or connect a proposal tool | Specialist solar tool required | Custom modules, workflow, reports, portals and APIs | Broad general CRM | Free edition for 3 users |
| 6Odoo | Businesses joining CRM with sales, inventory, field service and accounting | One app free; paid plans published | Sales quotations and signatures | Specialist solar design required | CRM, sales, inventory, accounting, field service and more | General CRM within modular ERP | One app free plan stated |
| 7HubSpot CRM | Teams prioritising forms, email, meetings and pipeline | Free CRM; paid hubs available | Connect or configure proposal software | Specialist solar tool required | Paid sales and service expansion | Broad customer platform | Up to 2 users and 1,000 contacts |
Pricing and capability labels were checked against official sources on Sep 7, 2026. Currency conversion is intentionally omitted where a vendor does not publish a local price.
Country research
A Tanzanian solar business rarely does one thing. The same company may sell a rooftop system to a Dar es Salaam factory, run or supply a mini-grid in a rural district, and move solar home systems through agents on repayment terms. Each of those has a different customer, a different regulator relationship, a different payment pattern and a different service tail. Most CRMs assume a single motion. The tool that works here is the one that can hold three motions without forcing all of them through one deal pipeline.
EWURA regulates energy and water utilities in Tanzania, including licensing and tariff approval. Licence and registration status belongs in the customer and company record as stored fields with dates. Capture the licence class, the holder, the reference, the validity, the scope, the renewal date and the evidence for your own business and every subcontractor, then block a technical sign-off or a bid submission when a required entry is missing or has expired.
EWURA: Energy and Water Utilities Regulatory Authority ↗The EWURA Consumer Consultative Council represents energy and water consumers and handles consumer concerns. A complaint about a delayed connection, a metering dispute or an unmet saving promise arrives with dates the installer has to match. Preserve the advertisement, the lead source, the language used, the quotation, the scope, the exclusions, the saving assumptions, the payment terms, the warranty, the named technical owner, the complaint, the response, the escalation and the closure in one retrievable timeline.
EWURA Consumer Consultative Council: Consumer Consultative Council ↗TANESCO is the national electricity supply company and the counterparty for most grid connection, metering and grid-tied work. Store the customer account, the tariff category taken from the actual bill, the meter type, the supply phase, the requested capacity, the application route, the reference, the inspection, the fees, the appointment, the activation and the completion evidence. Test a rejection and a resubmission, because a pipeline stage is not evidence that an approval exists.
TANESCO: Tanzania Electric Supply Company ↗The Tanzania Revenue Authority administers VAT and operates fiscal receipting requirements for registered traders. A branded PDF from a proposal tool is not a fiscal receipt. Test taxpayer and customer identifiers, item mapping, VAT calculation, receipt and invoice references, credit and debit notes, failed transmission, duplicate prevention, downtime recovery, accounting reconciliation, permissions, retention and export before the software is relied on at month end.
Tanzania Revenue Authority: Tanzania Revenue Authority ↗Tanzania operates a Personal Data Protection Commission with registration duties for controllers and processors. Solar records hold national identifiers, addresses, GPS coordinates, electricity bills, household consumption, photographs, mobile money references, finance notes, signatures and message history. Review registration, purposes, lawful basis, notices, access, correction, security, subprocessors, transfers, retention, deletion, breach notification and a complete export before real customer data enters a trial.
Personal Data Protection Commission Tanzania: Personal Data Protection Commission ↗The Tanzania Bureau of Standards administers standards and conformity assessment for goods placed on the market. Equipment evidence therefore belongs against the customer record rather than in a supplier folder. Capture module and inverter models, certificates, batch or serial numbers, import documents, the technician who fitted them, test results and warranty terms, so a claim three years later can be answered from the job record instead of reconstructed from a purchase invoice.
Tanzania Bureau of Standards: Tanzania Bureau of Standards ↗Mini-grid work introduces a customer type that ordinary CRMs cannot represent: many small connections behind one asset, each with a meter, a tariff, a payment history and a service expectation. Store the site, the generation asset, the connection register, the meter identifiers, the tariff applied, the payment method, arrears, disconnection and reconnection events, and the community contact. Trying to model that as a list of deals will fail within the first billing cycle.
EWURA: Energy and Water Utilities Regulatory Authority ↗Agent-sold solar home systems on repayment terms carry a long tail that outlives the sale. Record the instalment schedule, amounts due and received, arrears, customer notices, the device identifier, any lawful service status action, the payoff, the ownership transfer, the agent responsible and the commission position. Those records need a permissions model that separates who may see finance data from who may edit a device state.
Tanzania Revenue Authority: Tanzania Revenue Authority ↗Swahili is the working language for most Tanzanian customers even where the sales team drafts in English. Generate the documents that carry obligations in the language the buyer reads, have a fluent reviewer approve the wording, and store the approved version, the sender, the timestamp, the purpose and the delivery status. Test the generated PDF on a real phone rather than trusting a browser preview to represent what the customer receives.
EWURA Consumer Consultative Council: Consumer Consultative Council ↗Full reviews
Each review explains the useful workflow, the buyer who should shortlist it, and the country-specific question that a sales demo must answer.
Quickest is first for the rooftop sales motion, and it is honestly a poor fit for mini-grid or agent portfolios.
Quickest centres the work a small team usually has to fix first: capture the enquiry, assign an owner, produce a branded proposal quickly and make the next follow up visible. A limited free plan allows an adoption pilot before a larger migration. QuickEstimate owns Quickest and publishes this ranking, so the position depends on the disclosed method rather than on independent market recognition.
No public evidence verifies TZS quoting, Tanzanian VAT, fiscal receipting, EWURA licensing fields, TANESCO stages, Swahili output, local support hours, offline installation capture, commissioning or the handover pack. Be honest about scope during the pilot. A proposal-first tool is a reasonable answer for rooftop selling and the wrong answer for a connection register. Require contract currency, data location, response hours, export and renewal terms in writing.
Choose it if: rooftop quoting speed and follow up are the first bottlenecks. Choose another platform if: mini-grid billing or agent repayment portfolios drive most of the revenue.
OpenSolar is the strongest free design-first route for Tanzania, subject to local modelling, finance and partner checks.
OpenSolar publishes design, proposals, table and Kanban project views, custom workflows, actions, schedules, documents, roles, permissions and an API. That gives a young installer a substantial design-to-sale test without a core licence fee, which matters when working capital is the binding constraint on the first software decision. The partner-funded structure deserves a separate commercial and data review.
Validate Tanzanian imagery, irradiance, coastal humidity and inland heat handling, load and battery sizing, equipment libraries, TZS display, VAT, field connectivity and Swahili output. Change a design after acceptance and trace price, stock, tax, payment, technical evidence and handover. Review privacy terms, transfers, support coverage, partner presentation, paid services and whether a complete account export is genuinely available.
Choose it if: design and customer-facing proposals lead the purchase and a free core product is attractive. Choose another platform if: connection registers, fiscal receipting and repayment tracking dominate the requirement list.
Pylon supports a compact design and CRM evaluation, with billing currency and Tanzanian operation still unverified.
Pylon documents solar and battery design, web and PDF proposals, design history, integrations and a solar CRM add-on. It says new users receive credits for five Standard Projects and teams can add unlimited users. That supports a practical test involving sales, design and management before the buyer assumes the product will replace a spreadsheet and a chat group.
Confirm the dollar currency, project rules, CRM cost, payment fees, taxes and renewal. Test Tanzanian locations, weather and production inputs, loads, batteries, TZS display, mobile money, offline use, roles and support. Review data processing and export. Model several revisions on one factory rooftop, because credit economics and version control both matter when a commercial customer changes scope twice before signature.
Choose it if: the team wants to trial solar design, proposals and CRM together. Choose another platform if: connection registers, stock and service history dominate the requirement list.
Sunbase publishes broad solar CRM scope, but a Tanzanian buyer needs direct product, price, integration and support proof.
Sunbase positions its CRM around solar lead management, sales, communication, proposals, workflow and operational visibility. That suits a company whose problems have moved past design into several teams and handoffs across regions, which describes most Tanzanian EPCs selling into industry and institutions. Public product language is not evidence that local tax, licensing or utility paths are ready to use.
Ask for comparable customer references and use a controlled demo from enquiry through load survey, proposal, deposit, fiscal invoice, procurement, licensed work, transport, installation, commissioning and service. Verify TZS handling, integrations, offline behaviour, roles, audit history, privacy terms, storage, support hours, the implementation owner, the module list, the contract price, data export and how changes propagate after acceptance.
Choose it if: a growing EPC wants a broad solar platform and the vendor can prove Tanzania fit. Choose another platform if: a free design tool or a simpler proposal CRM meets the immediate need.
Zoho is the practical answer when one company runs rooftop, mini-grid and agent motions at the same time.
Zoho CRM offers configurable modules, fields, pipelines, workflow, reports, mobile apps, portals and APIs. Custom modules matter here more than the CRM itself: a connection register, an agent record, a device register and a repayment schedule can each be their own object instead of being forced through a deal pipeline. That is the difference between a workable configuration and a spreadsheet that survives alongside the software.
Build or connect load assessment, solar design, TZS quotations, VAT, fiscal receipting, mobile money reconciliation, inventory, EWURA and TANESCO stages, commissioning, assets, warranty and handover. Test mobile offline needs, processor terms, transfers, retention, API limits, support, a complete export and the administrator effort required after launch rather than during the demo.
Choose it if: the company has an administrator and runs more than one business motion. Choose another platform if: the team expects ready-made Tanzanian solar workflows with little configuration.
Odoo suits a Tanzanian operator whose billing, stock and field service have outgrown a sales tool.
Odoo combines CRM with quotations, sales, accounting, purchasing, inventory, projects, field service, helpdesk and other applications, plus subscription and recurring billing tooling that is directly relevant to mini-grid and repayment models. Edition, hosting, partner work, custom code and maintenance decide the real cost, and a poor implementation here is expensive to unwind.
Verify a current Tanzanian localisation and the fiscal receipting route with the responsible implementation partner. Test TZS, VAT, recurring billing, instalment schedules, serial numbers, offline field work, approvals, licensing and utility evidence, warranty, stock transfers and migration. Connect a specialist design tool and define which system owns equipment and price. Review privacy roles, hosting, subprocessors, backups, upgrades, custom code support, exit and a restorable export.
Choose it if: billing, stock, field service and CRM should share one configurable suite. Choose another platform if: the business wants a solar-specific proposal product with minimal implementation.
HubSpot is a useful acquisition layer, but Tanzanian billing, registers and field work stay outside it.
HubSpot's free CRM covers contacts, lead management, forms, email, meetings and pipeline for a small user group. It can give a marketing-led installer a consistent record from campaign response to sales activity. Paid marketing, sales, service, content and data products expand that record, but contact tiers, seats, onboarding and multiple hubs can change the commercial comparison quickly.
Price and test the complete Tanzanian stack: messaging, solar design, TZS quotation, VAT, fiscal receipting, mobile money, inventory, offline field delivery, service and reporting. Use controlled fields for the licence, the tariff category, the TANESCO reference, the responsible electrician, equipment, commissioning and warranty. Review consent, imports, suppression, processor terms, transfers, API limits, attachment storage and export.
Choose it if: marketing and lead management are the first priorities and the business can govern integrations. Choose another platform if: connection registers, receipting and repayment tracking are the real problems.
Buyer guide
Choose by the most expensive broken handoff, then test that handoff using real opportunities, real users, and the documents your customers actually receive.
Start with Quickest when slow quoting and unowned follow up are the visible failures on rooftop work. Use the free plan on real Tanzanian opportunities, including one Dar es Salaam commercial rooftop and one upcountry residential system. Continue only if the vendor proves TZS, VAT, fiscal receipting, licensing fields, field work, privacy, support and export in the buyer's own contract.
OpenSolar fits a team that needs solar design, proposals and project CRM before it can fund a wider stack. Validate Tanzanian imagery, irradiance inputs, coastal and inland conditions, load and battery cases, TZS display, VAT, utility stages, data terms, mobile performance and support coverage before the free product decides the architecture.
Pylon is worth testing when web and PDF proposals, solar and battery design and an optional solar CRM all appeal. Confirm the displayed currency, Tanzanian model inputs, project credit economics across several revisions, mobile use, tax and payment connections, permissions, support hours and the evidence produced at handover.
Sunbase targets broader solar sales and operational workflows, which suits a team selling factory rooftops, mining supply and institutional systems across regions. Ask for comparable references and run the same tariff, licensing, tax, payment, offline, privacy, commissioning and export tests. Request current pricing for the actual module set rather than a category description.
A configurable platform can model connection registers, agents, repayment schedules, devices, stock, service and several business lines together. That flexibility requires an administrator, a specialist solar design tool, a secure payment integration, approved control rules and disciplined data ownership. Odoo is stronger for operational modules and billing; Zoho is the more familiar CRM route.
HubSpot fits a business whose first priority is forms, campaigns, email, meetings and pipeline visibility. Budget the solar design, fiscal receipting, accounting, mobile money, project, inventory, service and governance tools around it, and test total cost as contacts, seats and hubs grow rather than pricing only the free tier.
Run the same three opportunities in every shortlisted CRM: one ordinary lead, one revision-heavy project, and one deal that already failed. This removes demo theatre and exposes repeated entry, stale documents, weak mobile adoption, and missing local support.
Capture a real lead, assign it, create the proposal, schedule follow-up, record acceptance, and hand it to delivery.
Change the system, equipment, price, payment route, and installation date. Identify every stale record.
Use a duplicate, missed follow-up, rejected proposal, or delayed job and ask the CRM to show what happens next.
Produce an ordinary taxable sale, a mixed supply of equipment and services, a deposit, a staged invoice, a variation, a credit note, a refund, a discount and a warranty replacement in TZS. Check inclusive and exclusive display, rounding, taxpayer identifiers, permissions and the signed revision. Let the accountant decide classification and confirm how the vendor bills its own subscription, including currency, VAT, withholding, bank charges and exchange treatment.
Follow an accepted quotation into the real fiscal receipting route for a registered trader. Verify item and customer mapping, receipt sequence, device or system references, VAT calculation, credit and debit notes, transmission status, duplicate protection, downtime recovery, stock effects, journal entries and audit export. Ask which system is authoritative and who fixes errors, and do not accept a PDF sample as proof.
Record the licence class, holder, reference, validity, scope and renewal date for your business and every subcontractor, plus the responsible electrician for each job. Prevent a salesperson from closing technical stages without a named owner and the required attachments, and confirm the current requirement for the actual work rather than reusing a checkbox from an older project.
Capture the customer account, the tariff category from the actual bill, the meter type, the phase, the requested capacity, the application route, the reference, the inspection, the fees, the appointment, the activation and the completion evidence. Test a rejected application, a resubmission and a change of account holder. Never let a pipeline stage be the only record that an approval exists.
Model the site, the generation asset, the connection register, meter identifiers, the tariff applied, the payment method, arrears, disconnection and reconnection events and the community contact as their own objects. Test adding fifty connections behind one asset, changing a tariff for the site, and producing a report a regulator or funder would accept. A deal pipeline cannot represent this.
Record the instalment schedule, amounts due and received, arrears, notices, the device identifier, any lawful service status action, the payoff, the ownership transfer, the responsible agent and the commission position. Test an early payoff, a default, a device swap and an agent leaving the business, and confirm the permissions model separates finance visibility from device control.
Generate the quotation, the acceptance, payment requests, warranty terms and handover instructions in the language the buyer reads. Have a fluent reviewer approve the Swahili wording, then store the approved version, the sender, the timestamp, the purpose and the delivery status. Test the generated PDF on a real phone, because layout that works in a browser preview can still break in an export.
Have a field user work on the real phone in weak coverage well outside the main corridors. Capture location with a lawful purpose, load inventory, the bill image, roof or ground photographs, hazards, access, design inputs, equipment and serial numbers, delivery, tests, signatures, defects and commissioning. Check offline conflict resolution, image compression, timestamps, supervisor review, lost device controls and later sync without duplicates.
Export the accepted scope, variations, the as-built design, installed equipment and serial numbers, photographs, test results, commissioning, licensing and utility evidence, invoices and payment status, warranties, manuals, monitoring access, training, signatures, open defects and the service contact. For financed systems add the repayment and ownership status, and confirm a complete readable archive the customer can keep.
The real budget
Tanzanian pricing needs more than converting a dollar seat fee to shillings, and a company running three business motions will pay for more than one system. Quickest publishes INR terms, OpenSolar describes its core platform as free, Pylon shows dollar prices whose billing currency should be confirmed, and Zoho publishes USD global tiers. Sunbase needs a quote for the relevant scope. Odoo and HubSpot vary by apps, seats, contacts and implementation. Ask for billing currency, taxes, payment method, bank charges, users, projects, storage, integrations, API calls, messaging, onboarding, support hours, renewal, exit and every separate product required to reach fiscal receipting, completed field delivery and a usable handover pack.
Free: 1 user and 10 proposals monthly. Pro: INR 6,999 per user yearly, minimum 3 users.
OpenSolar says partners fund the model; review services and connected costs.
New users receive five Standard Project credits; confirm Tanzania commercial terms.
Request Tanzania users, modules, implementation, integrations, support and renewal pricing.
Quickest lists one free user with ten proposals monthly and Pro at INR 6,999 per user yearly with a three-user minimum. Tanzanian commercial and tax terms are unverified.
OpenSolar states that its core platform is free because partners fund the model. Review partner choices, paid services, data use, support coverage and connected system costs.
Pylon offers five Standard Project credits to new users and states unlimited team users. Confirm the displayed currency, the CRM add-on, payment fees, project rules and renewal.
Zoho's reviewed page offers three free users alongside paid USD tiers. HubSpot states up to two free users and 1,000 contacts. Neither free plan supplies a complete Tanzanian solar operating stack.
Budget fiscal receipting, accounting, mobile money integration, messaging, design software, implementation, field devices, storage, support and administration alongside the licence fee.
Compare the cost of one complete acceptance case rather than a feature checklist, and price each business motion separately. A rooftop sale, a mini-grid connection and an agent-sold home system consume very different amounts of staff time, and averaging them hides which line is actually losing money.
Ask what happens when a fiscal transmission fails or a crew works a day out of coverage. The commercial proposal should identify queued transactions, retry limits, manual reconciliation, notification, data ownership and support escalation. Price the middleware and the employee who monitors it.
Our number-one pick
Quickest concentrates on lead ownership, a mobile proposal and the next follow up, which is a practical first adoption target for a small Tanzanian field sales team.
Its free plan lets one person test ten monthly proposals before the company commits to migration, custom integration or additional seats.
First place stays conditional on proof. TZS handling, VAT, fiscal receipting, EWURA and TANESCO evidence, Swahili output, privacy and handover are not verified for Tanzania.
Your next move
Start with Quickest and the specialist closest to your largest local requirement. Use the same evidence and test deals for both.
Name the bottleneck. Pick lead response, proposal speed, design, payment, install handoff, or management visibility.
Choose two tools. Compare Quickest with the strongest specialist for that bottleneck.
Run the Three-Deal Proof. Score adoption, repeated entry, revision handling, support, and full annual cost.
Research record
These sources support the market, regulatory, product, and pricing statements on this page. Product terms can change after the checked date.
Common questions
Quickest is first under our proposal-first adoption lens for a rooftop sales team, but QuickEstimate owns it and Tanzanian localisation is unverified. OpenSolar is the better free design-first option. Pylon combines design with an optional CRM, while Sunbase targets a wider solar workflow. If your business also runs a mini-grid or an agent network, expect to need a configurable platform alongside it.
We found no verified public evidence for native TZS proposals, Tanzanian VAT handling or a fiscal receipting handoff. Quickest's published evidence is India-first. Require a live taxable quotation, a deposit, an invoice, a credit note, a refund, a fiscal transmission, a failed transmission and a reconciliation during the demo, plus written billing currency and support terms.
Only if it can model many connections behind one generation asset, each with a meter, a tariff, a payment history and a service record. Test adding fifty connections behind one site, changing the tariff for that site and producing a report a regulator or funder would accept. A tool that can only represent deals will break in the first billing cycle.
Store the customer account, the tariff category taken from the customer's own bill, the meter type, the phase, the requested capacity, the application route, the reference, the inspection, the fees, the appointment, the activation and the completion evidence. Test a rejection and a resubmission, because a stage name with no reference number and no date proves nothing to a customer or an auditor.
As financed assets, not as closed deals. Record the instalment schedule, amounts due and received, arrears, customer notices, the device identifier, any lawful service status action, the payoff, ownership transfer, the responsible agent and the commission position. Test an early payoff, a default, a device swap and an agent departure before choosing the tool.
For documents that carry obligations, yes: the quotation, the acceptance, payment requests, warranty terms and handover instructions. Have a fluent reviewer approve the wording, store the approved version and test the generated PDF on a real phone. English-only internal records are usually acceptable when the customer-facing set is correct and reviewed.
Tanzania operates a Personal Data Protection Commission with registration duties for controllers and processors, so obligations sit with your business as well as the vendor. Review registration, lawful basis, notices, access, correction, security, subprocessors, transfers, retention, deletion, breach notification and a complete export before real customer data enters any trial.
Quickest offers one user and ten proposals monthly. OpenSolar publishes a free core solar platform. Zoho offers three free users, and HubSpot states up to two users and 1,000 contacts. Compare the full cost of design, fiscal receipting, payments, messaging, field work, service, support and administration rather than the free tier alone.
Include the accepted scope, variations, the as-built design, installed equipment and serial numbers, photographs, test results, commissioning, licensing and utility evidence, invoices, payment status, warranties, manuals, monitoring access, training, signatures, open defects and the service contact. For financed systems add the repayment and ownership status.
Use the Three-Deal Proof and require every vendor to show the same lead, revision, document, and failed handoff.