Solar workflow depth
Can the product carry system details, proposal status, project milestones, and the delivery handoff without rebuilding the process in custom fields?
Quickest Solar CRM is our first pick for a small Malawian installer or dealer whose immediate problem is slow quoting and follow up that nobody owns. That placement uses a disclosed proposal-first adoption lens and still requires a Malawi proof step. OpenSolar is the clearest free design-first option, Pylon pairs design with an optional CRM, and Sunbase publishes wider solar operations. We compared seven tools against MWK documents, quotation validity under currency movement, adviser-approved VAT, MERA inspection and net metering work, dealer-led sales, backup sizing, field evidence and handover.
Direct answer
Choose Quickest when proposal speed, lead ownership, field adoption and a free pilot are the first priorities. QuickEstimate owns Quickest and its published evidence is India-first, so Malawian currency handling, VAT, MERA inspection fields, utility stages, hosting and support all remain unverified until a demo proves them. OpenSolar is better when free solar design leads the purchase, and its storage modelling matters here because almost every system is bought against outages. Pylon and Sunbase deserve tests for deeper design or multi-team operations. Zoho, Odoo and HubSpot fit teams willing to configure a general platform around dealer and stock realities.
7 jobs, 7 picks
A useful shortlist starts with the sales or delivery bottleneck. Each winner below reflects a different buying priority, while the overall ranking rewards a CRM that a solar sales team can adopt quickly.
Small mobile sales teams
Free: 1 user and 10 proposals monthly. Pro: INR 6,999 per user yearly, minimum 3 users. 02Best free design-first optionOpenSolarStartups combining solar design, proposals and project CRM
OpenSolar says partners fund the model; review services and connected costs. 03Best compact design and CRM trialPylonTeams wanting solar and battery proposals with optional CRM
New users receive five Standard Project credits; confirm Malawi commercial terms. 04Best broad solar operations candidateSunbaseEstablished teams evaluating a wider solar sales and project platform
Request Malawi users, modules, implementation, integrations, support and renewal pricing. 05Best configurable general CRMZoho CRMTeams with an administrator and several sales or service lines
The reviewed global page publishes USD prices and adds local taxes. 06Best configurable operations suiteOdooBusinesses joining CRM with sales, inventory, field service and accounting
Confirm current plan, apps, users, hosting, implementation, localisation and customisation. 07Best for marketing-led acquisitionHubSpot CRMTeams prioritising forms, email, meetings and pipeline
Official page states up to 2 free users and 1,000 contacts; price all required hubs.How we evaluated
We saved English and Chichewa search attempts across Google, Bing, DuckDuckGo, Brave and Mojeek, then traced one record from a web form or WhatsApp enquiry through site visit, load and outage assessment, quotation, deposit, design, inspected electrical work, any utility application, procurement including import lead time, installation, commissioning, invoicing, handover and service. Ranking rewards focused sales adoption first, then solar design, operational breadth, field usability, finance fit and configurable CRM depth. Malawi facts come from the Malawi Energy Regulatory Authority, the Malawi Revenue Authority, MACRA and the Malawi Bureau of Standards. Product descriptions come from official vendor pages and remain vendor claims.
Can the product carry system details, proposal status, project milestones, and the delivery handoff without rebuilding the process in custom fields?
Can managers route leads, track activity, automate follow-up, forecast revenue, and see why an opportunity stalled?
Can a rep move from site information to a credible customer proposal, and how much specialist solar design happens inside the platform?
Does the workflow support the language, currency, tax, communications, documents, and handoffs common in Malawi?
What setup, migration, training, administration, and extra software does the apparent subscription require?
At-a-glance matrix
The table separates CRM depth from proposal, design, and operations coverage. Confirm plan limits and country availability in writing before signing.
Local billing check: confirm MWK pricing, tax treatment, contract currency, and payment fees in writing.
| Platform | Best for | Public price | Solar proposals | Design | Project operations | CRM depth | Free access |
|---|---|---|---|---|---|---|---|
| 1Quickest Solar CRM | Small mobile sales teams | Free plan; Pro in INR | Focused branded proposals | Malawi inputs unverified | Lead stages and follow up | Focused solar sales CRM | 1 user, 10 proposals monthly |
| 2OpenSolar | Startups combining solar design, proposals and project CRM | Free core platform | Interactive and PDF proposals | Native solar and storage design | Project CRM, tasks, schedules and files | Solar project CRM | Core platform described as free |
| 3Pylon | Teams wanting solar and battery proposals with optional CRM | Dollar pricing shown; confirm currency | Web and PDF proposals | Solar and battery design | Optional solar CRM and integrations | Solar CRM available | Five Standard Project credits |
| 4Sunbase | Established teams evaluating a wider solar sales and project platform | Quote required | Solar proposal capabilities published | Connect or verify design scope | Sales and operational solar workflows | Broad solar CRM | Request demo and trial terms |
| 5Zoho CRM | Teams with an administrator and several sales or service lines | Free for 3 users; paid USD tiers | Configure CPQ or connect a proposal tool | Specialist solar tool required | Custom modules, workflow, reports, portals and APIs | Broad general CRM | Free edition for 3 users |
| 6Odoo | Businesses joining CRM with sales, inventory, field service and accounting | One app free; paid plans published | Sales quotations and signatures | Specialist solar design required | CRM, sales, inventory, accounting, field service and more | General CRM within modular ERP | One app free plan stated |
| 7HubSpot CRM | Teams prioritising forms, email, meetings and pipeline | Free CRM; paid hubs available | Connect or configure proposal software | Specialist solar tool required | Paid sales and service expansion | Broad customer platform | Up to 2 users and 1,000 contacts |
Pricing and capability labels were checked against official sources on Sep 7, 2026. Currency conversion is intentionally omitted where a vendor does not publish a local price.
Country research
Most solar equipment sold in Malawi is imported and paid for in foreign currency, while the customer is quoted in kwacha. That single fact reshapes the CRM requirement. A proposal issued three weeks ago may no longer be deliverable at the price it shows, not because the salesperson was careless but because the landed cost moved or the stock never cleared. A system that treats a quotation as a permanent document will cost the company margin. A system that stores a validity period, a cost basis and a stock position protects it.
MERA regulates Malawi's energy sector and has engaged stakeholders on electrical inspections, standards and net metering. Treat inspection and any export arrangement as stored decisions with references and dates rather than as sales adjectives. Capture the inspection request, the inspector, the outcome, the corrections required, the re-inspection, the capacity approved, the meter and the commissioning evidence, and confirm the live position before a proposal promises an export credit.
Malawi Energy Regulatory Authority: Electrical inspections, standards and net metering ↗MERA moderates and publishes electricity base tariff decisions. A proposal that quotes a saving is quoting a tariff, so the record should identify the customer category taken from the actual bill, the meter type, the billing period, the units, any fixed charge, the decision source, the effective period, the self-consumption assumption and the sensitivity. Store the decision reference and the checked date beside the number rather than embedding one tariff permanently in a template.
Malawi Energy Regulatory Authority: Electricity base tariff implementation ↗MERA publishes a complaints and handling procedure for energy consumers. A complaint about a delayed installation, a failed inspection or an unmet promise arrives with dates the installer must be able to match. Preserve the advertisement, the lead source, the quotation and its validity period, the scope, the exclusions, the autonomy assumptions, the payment terms, the warranty, the named technical owner, the complaint, the response, the escalation and the closure.
Malawi Energy Regulatory Authority: Complaints and handling procedure ↗MERA licenses and oversees energy operators in Malawi. Licence status belongs in the company record as stored fields with dates, particularly where an institutional or donor-funded customer asks for it. Capture the licence class, the holder, the reference, the validity, the scope, the renewal date and the evidence document for your own business and for every subcontractor, then block a bid or a technical sign-off when a required entry is missing.
Malawi Energy Regulatory Authority: Malawi Energy Regulatory Authority ↗The Malawi Revenue Authority administers VAT, customs and income tax. A Malawian solar sale mixes imported equipment, local supply, design, installation, batteries, transport, civil work, maintenance and finance, and the import side carries duty, clearance and timing consequences that a purely domestic model ignores. Configure tax per line, retain the tax source and effective date, and have a Malawian adviser approve deposits, staged invoices, variations, credit notes, imports and invoice wording.
Malawi Revenue Authority: Malawi Revenue Authority ↗MACRA regulates communications in Malawi, and connectivity outside the main centres is a design constraint for any CRM used on rural jobs. Test the field application on the network the crews actually use, in the districts they actually work. Measure what happens after several hours offline with a full survey queued, then measure again after a device is replaced, because those two results predict adoption better than a demonstration in a Lilongwe office.
MACRA: Malawi Communications Regulatory Authority ↗The Malawi Bureau of Standards administers standards and conformity assessment for goods on the Malawian market. Equipment evidence belongs against the customer record rather than in a supplier folder, and it matters more where imported stock arrives in irregular batches. Capture module and inverter models, certificates, batch or serial numbers, import documents, the technician who fitted them, test results and warranty terms so a later claim can be answered from the job record.
Malawi Bureau of Standards: Malawi Bureau of Standards ↗Load shedding drives most Malawian purchases, which makes the autonomy assumption the promise. Record the outage pattern used, its source, the critical load list, the autonomy target in hours, the depth of discharge assumption, the battery chemistry, the cycle warranty, the approver and the date. When the outage pattern changes, the CRM should be able to list affected customers rather than leaving a service manager to work from memory.
Malawi Energy Regulatory Authority: Electricity base tariff implementation ↗Dealer and reseller channels carry a large share of Malawian volume, and they introduce a second customer behind the first. Store the dealer, the territory, the price list applied, the credit terms, the stock allocated, the serial numbers dispatched, the end customer where known, the warranty position and the commission status. Without those fields a warranty claim from an end customer becomes an argument between the installer and the dealer with no record to settle it.
Malawi Bureau of Standards: Malawi Bureau of Standards ↗Full reviews
Each review explains the useful workflow, the buyer who should shortlist it, and the country-specific question that a sales demo must answer.
Quickest is first for a narrow mobile sales adoption goal, and quotation validity control is the test it has to pass in Malawi.
Quickest centres the work a small team usually has to fix first: capture the enquiry, assign an owner, produce a branded proposal quickly and make the next follow up visible. A limited free plan allows an adoption pilot before a larger migration. QuickEstimate owns Quickest and publishes this ranking, so the position depends on the disclosed method rather than on independent market recognition.
No public evidence verifies MWK quoting, enforced validity periods, Malawian VAT and import treatment, MERA inspection fields, dealer records, local support hours, offline capture or the handover pack. Run the pilot on a job where the landed cost moves between quotation and acceptance, because that is the scenario that decides whether a proposal-first tool helps or quietly costs money. Require contract currency, data location, response hours, export and renewal terms in writing.
Choose it if: proposal speed and follow up are the first bottlenecks and validity control can be enforced. Choose another platform if: dealer channels, stock and import costing dominate the requirement list.
OpenSolar is the strongest free design-first route for Malawi, and its storage modelling matters more here than its layout tools.
OpenSolar publishes design, proposals, table and Kanban project views, custom workflows, actions, schedules, documents, roles, permissions and an API. A young installer can test the whole design-to-sale path without a core licence fee, which matters where foreign currency is scarce and every subscription is scrutinised. Judge the product on how honestly it models autonomy, depth of discharge and cycle life.
Validate Malawian imagery, irradiance, load and battery sizing, equipment libraries, MWK display, VAT, field connectivity and document output. Change a design after acceptance and trace price, stock, tax, payment, technical evidence and handover. Review privacy terms, transfers, support coverage, partner presentation, paid services and whether a complete account export is genuinely available before the free product becomes the system of record.
Choose it if: design and customer-facing proposals lead the purchase and a free core product is attractive. Choose another platform if: quotation validity, stock and dealer records dominate the requirement list.
Pylon supports a compact design and CRM evaluation, and the foreign currency subscription needs a clear kwacha cost answer.
Pylon documents solar and battery design, web and PDF proposals, design history, integrations and a solar CRM add-on. It says new users receive credits for five Standard Projects and teams can add unlimited users. That supports a practical test involving sales, design and management before the buyer assumes the product will replace a spreadsheet and a chat group.
Confirm the dollar currency, the payment method available to a Malawian business, project rules, CRM cost, taxes and renewal. Test Malawian locations, weather and production inputs, critical loads, autonomy targets, battery chemistry, MWK display, offline use, roles and support. Review data processing and export, and model several revisions because an outage assumption often changes the battery twice before signature.
Choose it if: the team wants to trial solar design, proposals and CRM together. Choose another platform if: stock, import costing and dealer records dominate the requirement list.
Sunbase publishes broad solar CRM scope, and funder-grade reporting is what a Malawian contractor should test.
Sunbase positions its CRM around solar lead management, sales, communication, proposals, workflow and operational visibility. For a Malawian contractor delivering clinic, school and donor-funded installations, the ability to produce a defensible project report matters as much as the sales pipeline. Public product language is not evidence that local tax, inspection or reporting needs are met.
Ask for comparable customer references and use a controlled demo from enquiry through survey, proposal, deposit, invoice, procurement including import lead time, installation, inspection, commissioning and service. Verify MWK handling, document control, offline behaviour, roles, audit history, privacy terms, storage, support hours, the implementation owner, the module list, the contract price, data export and how a post-acceptance change propagates.
Choose it if: a growing contractor delivers institutional and donor-funded work alongside commercial jobs. Choose another platform if: a free design tool or a simpler proposal CRM meets the immediate need.
Zoho suits a Malawian business that needs dealer records and quotation validity rules the same system can enforce.
Zoho CRM offers configurable modules, fields, pipelines, workflow, reports, mobile apps, portals and APIs. The workflow engine is the reason to consider it here: an expiry rule that blocks acceptance of a stale quotation, and a dealer object with its own price list and credit terms, are both things a configurable platform can enforce and a fixed proposal tool usually cannot.
Build or connect load assessment, solar design, MWK quotations with validity, VAT and import treatment, payment reconciliation, inventory, dealer allocation, inspection stages, commissioning, assets, warranty and handover. Test mobile offline needs, processor terms, transfers, retention, API limits, support, a complete export and the administrator effort required after launch rather than during the demo.
Choose it if: the company has an administrator and needs enforced commercial rules. Choose another platform if: the team expects ready-made Malawian solar workflows with little configuration.
Odoo is the strongest answer to Malawi's real problem, which is landed cost and stock rather than lead capture.
Odoo combines CRM with quotations, sales, accounting, purchasing, inventory, projects, field service, helpdesk and other applications, including landed cost handling that assigns duty, freight and clearance to the stock it belongs to. For an importer quoting in kwacha, that is closer to the actual commercial problem than any proposal feature. Edition, hosting, partner work and maintenance decide the real cost.
Verify a current Malawian localisation and the accounting route with the responsible implementation partner. Test MWK, VAT, landed cost allocation, quotation validity, multi-currency purchasing, serial numbers, dealer allocation, offline field work, approvals, inspection evidence, warranty and migration. Connect a specialist design tool and define which system owns equipment and price. Review privacy roles, hosting, backups, upgrades, exit and a restorable export.
Choose it if: import costing, stock, field service and CRM should share one configurable suite. Choose another platform if: the business wants a solar-specific proposal product with minimal implementation.
HubSpot is a useful acquisition layer, but it leaves Malawi's stock, landed cost and dealer problems untouched.
HubSpot's free CRM covers contacts, lead management, forms, email, meetings and pipeline for a small user group. It can give a marketing-led installer a consistent record from campaign response to sales activity. Paid marketing, sales, service, content and data products expand that record, but contact tiers, seats, onboarding and multiple hubs can change the commercial comparison quickly, and every one of those tiers is priced in foreign currency.
Price and test the complete Malawian stack: messaging, solar design, MWK quotation with validity, VAT and import treatment, payment reconciliation, inventory, offline field delivery, dealer records, service and reporting. Use controlled fields for the inspection outcome, the tariff category, the autonomy target, the responsible electrician, equipment, commissioning and warranty. Review consent, processor terms, transfers and export.
Choose it if: marketing and lead management are the first priorities and the business can govern integrations. Choose another platform if: landed cost, stock and dealer warranty are the real problems to solve.
Buyer guide
Choose by the most expensive broken handoff, then test that handoff using real opportunities, real users, and the documents your customers actually receive.
Start with Quickest when slow quoting and unowned follow up are the visible failures. Use the free plan on real Malawian opportunities, including one residential hybrid sold on autonomy hours. Continue only if the vendor proves MWK quoting with an enforced validity period, VAT, inspection fields, offline capture, privacy, support and export in the buyer's own contract.
OpenSolar fits a team that needs solar design, proposals and project CRM before it can fund a wider stack. Because almost every Malawian system is a hybrid, test battery and autonomy modelling harder than the rooftop layout tools. Validate imagery, irradiance inputs, MWK display, VAT, data terms, mobile performance in weak coverage and support coverage.
Pylon is worth testing when web and PDF proposals, solar and battery design and an optional solar CRM all appeal. Confirm the displayed currency, Malawian model inputs, autonomy and depth of discharge assumptions, project credit economics across several revisions, mobile use, permissions, support hours and the evidence produced at handover.
Sunbase targets broader solar sales and operational workflows, which suits a contractor delivering clinic, school and donor-funded installations alongside commercial work. Ask for comparable references and test document control, reporting a funder would accept, scheduling, stock, offline behaviour, privacy, commissioning and export. Request current pricing for the actual module set.
A configurable platform can model dealers, territories, price lists, credit terms, stock allocation, serial numbers and warranty obligations together. That flexibility requires an administrator, a specialist solar design tool and disciplined data ownership. Odoo is stronger where inventory, import costing and accounting dominate; Zoho is the more familiar CRM route for a sales-led team.
HubSpot fits a business whose first priority is forms, campaigns, email, meetings and pipeline visibility. Budget the solar design, quotation validity control, tax, payment, project, inventory, service and governance tools around it, and test total cost as contacts, seats and hubs grow rather than pricing only the free tier.
Run the same three opportunities in every shortlisted CRM: one ordinary lead, one revision-heavy project, and one deal that already failed. This removes demo theatre and exposes repeated entry, stale documents, weak mobile adoption, and missing local support.
Capture a real lead, assign it, create the proposal, schedule follow-up, record acceptance, and hand it to delivery.
Change the system, equipment, price, payment route, and installation date. Identify every stale record.
Use a duplicate, missed follow-up, rejected proposal, or delayed job and ask the CRM to show what happens next.
Every quotation needs a validity period, a cost basis, the exchange assumption used and a recorded stock position, with an automatic expiry that prevents acceptance at a stale price. Test accepting an expired quotation, reissuing at a new price, and honouring an old price by explicit approval. Produce a deposit, a staged invoice, a variation, a credit note, a refund and a warranty replacement in MWK, and check inclusive and exclusive display and rounding.
Link the quotation to the actual stock position and the expected arrival of ordered equipment, including clearance status. Test a job promised on stock that has not cleared, a partial delivery and a substitution of a different inverter model. The customer commitment date should be derived from the stock record rather than typed in by a salesperson who is guessing at the shipping timeline.
Record the inspection request, the inspector, the outcome, corrections required, the re-inspection, the capacity approved, the responsible electrician, the design version, equipment, tests and commissioning evidence. Block a commissioning sign-off when the inspection outcome is missing, and confirm the current requirement for the actual job rather than trusting a checkbox copied from an earlier installation.
Store the outage pattern used, its source, the critical load list, the autonomy target in hours, the depth of discharge assumption, the battery chemistry, the cycle warranty, the approver and the date. When the pattern changes, the system should list affected customers. A promise of uninterrupted power without those stored assumptions is the most common source of a Malawian solar dispute.
Store the dealer, territory, price list applied, credit terms, stock allocated, serial numbers dispatched, the end customer where known, the warranty position and the commission status. Test a warranty claim raised by an end customer against equipment sold through a dealer, and confirm the record can identify which batch was involved and who is responsible for the remedy.
Configure tax per line and retain the tax source and effective date. Have a Malawian adviser approve the treatment of imported equipment, duty, clearance charges, deposits, staged invoices, variations, credit notes and invoice wording. Confirm how the vendor bills its own subscription, including currency, VAT, withholding, bank charges and the exchange treatment applied to a foreign currency licence.
Have a field user work on the real phone in weak coverage well outside Lilongwe and Blantyre. Capture location with a lawful purpose, load inventory, the bill image, roof or ground photographs, hazards, access, design inputs, equipment and serial numbers, delivery, tests, signatures, defects and commissioning. Check offline conflict resolution, image compression, timestamps, supervisor review, lost device controls and later sync without duplicates.
Map controller and processor roles, purposes, data categories, notices, access, correction, retention, deletion, transfers, subprocessors, support access, breach notification, backups, device security and termination. Test export and erasure against bills, identity documents, messages, site photographs, payment references and installed assets. Obtain written terms and take local advice before real customer data enters the system.
Export the accepted scope, variations, the as-built design, installed equipment and serial numbers, photographs, test results, commissioning, inspection and utility evidence, invoices and payment status, warranties, manuals, monitoring access, training, signatures, open defects and the service contact. For dealer-sold systems record who holds the warranty obligation, and confirm a complete readable archive.
The real budget
Malawian pricing carries an extra risk that most software comparisons ignore: a subscription billed in foreign currency changes cost in kwacha terms without any change in the product. Quickest publishes INR terms, OpenSolar describes its core platform as free, Pylon shows dollar prices whose billing currency should be confirmed, and Zoho publishes USD global tiers. Sunbase needs a quote. Odoo and HubSpot vary by apps, seats, contacts and implementation. Ask for billing currency, taxes, payment method, bank charges, the renewal mechanism, users, projects, storage, integrations, messaging, onboarding, support hours, exit and every separate product needed to reach a compliant invoice and a completed field job.
Free: 1 user and 10 proposals monthly. Pro: INR 6,999 per user yearly, minimum 3 users.
OpenSolar says partners fund the model; review services and connected costs.
New users receive five Standard Project credits; confirm Malawi commercial terms.
Request Malawi users, modules, implementation, integrations, support and renewal pricing.
Quickest lists one free user with ten proposals monthly and Pro at INR 6,999 per user yearly with a three-user minimum. Malawian commercial and tax terms are unverified.
OpenSolar states that its core platform is free because partners fund the model. Review partner choices, paid services, data use, support coverage and connected system costs.
Pylon offers five Standard Project credits to new users and states unlimited team users. Confirm the displayed currency, the CRM add-on, payment fees, project rules and renewal.
Zoho's reviewed page offers three free users alongside paid USD tiers. HubSpot states up to two free users and 1,000 contacts. Neither free plan supplies a complete Malawian solar operating stack.
Budget accounting, payment handling, messaging, design software, implementation, field devices, data bundles, storage, support and administration alongside the licence fee, and price them in kwacha at a rate you can defend.
Compare the cost of one complete acceptance case rather than a feature checklist, and price one stale quotation alongside it. A single job delivered at a price set before the landed cost moved can wipe out the margin on several others, which is why validity control belongs at the top of the requirement list rather than near the bottom.
Ask what happens when a crew works out of coverage or an imported consignment is delayed. The commercial proposal should identify queued uploads, retry limits, manual reconciliation, notification, data ownership and support escalation. Price the middleware and the employee who monitors it.
Our number-one pick
Quickest concentrates on lead ownership, a mobile proposal and the next follow up, which is a practical first adoption target for a small Malawian sales team.
Its free plan lets one person test ten monthly proposals before the company commits to migration, custom integration or additional seats.
First place stays conditional on proof. MWK quoting with enforced validity, VAT and import treatment, MERA inspection fields, dealer records, privacy and handover are not verified for Malawi.
Your next move
Start with Quickest and the specialist closest to your largest local requirement. Use the same evidence and test deals for both.
Name the bottleneck. Pick lead response, proposal speed, design, payment, install handoff, or management visibility.
Choose two tools. Compare Quickest with the strongest specialist for that bottleneck.
Run the Three-Deal Proof. Score adoption, repeated entry, revision handling, support, and full annual cost.
Research record
These sources support the market, regulatory, product, and pricing statements on this page. Product terms can change after the checked date.
Common questions
Quickest is first under our proposal-first adoption lens for a small team, but QuickEstimate owns it and Malawian localisation is unverified. OpenSolar is the better free design-first option and models storage well, which matters in an outage-led market. Pylon combines design with an optional CRM, while Sunbase targets a wider workflow. Test quotation validity control before anything else.
Because most equipment is imported and paid for in foreign currency while customers are quoted in kwacha. A proposal issued three weeks ago may no longer be deliverable at the price it shows. The CRM should store a validity period, the cost basis, the exchange assumption and the stock position, then prevent acceptance at a stale price without explicit approval.
We found no verified public evidence for native MWK proposals, enforced validity periods or Malawian VAT and import treatment. Quickest's published evidence is India-first. Require a live taxable quotation with an expiry, a deposit, a staged invoice, a credit note, a refund and an accounting export during the demo, plus written billing currency and support terms.
The inspection request, the inspector, the outcome, corrections required, the re-inspection, the capacity approved, the responsible electrician, the design version, the equipment, the tests and the commissioning evidence. Block commissioning sign-off when the inspection outcome is missing, and confirm the current requirement for the specific job rather than reusing an older checklist.
As a modelled estimate under stated assumptions. Record the outage pattern used and its source, the critical load list, the autonomy target in hours, the depth of discharge assumption, the battery chemistry and the cycle warranty, plus who approved the model and when. A promise of uninterrupted power without those assumptions attached is the most common source of a later dispute.
As a channel with its own record. Store the dealer, territory, price list applied, credit terms, stock allocated, serial numbers dispatched, the end customer where known, the warranty position and the commission status. Test a warranty claim from an end customer against dealer-sold equipment, and confirm the record can identify the batch and the responsible party.
Require written processor terms covering purposes, security, access control, subprocessors, transfers, retention, deletion, breach notification, support access and a complete export. Take local advice on the current position and collect fewer identity documents than the process allows, because holding less data remains the cheapest control available to a small business.
Quickest offers one user and ten proposals monthly. OpenSolar publishes a free core solar platform. Zoho offers three free users, and HubSpot states up to two users and 1,000 contacts. Compare the full cost of design, tax, payments, messaging, field work, service, support and administration rather than the free tier alone, and price each in kwacha.
Include the accepted scope, variations, the as-built design, installed equipment and serial numbers, photographs, test results, commissioning, inspection and utility evidence, invoices, payment status, warranties, manuals, monitoring access, training, signatures, open defects and the service contact. For dealer-sold systems record who holds the warranty obligation.
Use the Three-Deal Proof and require every vendor to show the same lead, revision, document, and failed handoff.