Tamil Nadu is consistently among India's top five solar states, and TANGEDCO, the Tamil Nadu Generation and Distribution Corporation, is the single DISCOM that handles net metering for nearly the entire state. A well-prepared TANGEDCO net metering application clears in 60–90 days from submission to bidirectional meter commissioning. A poorly prepared one loops through corrections, field inspections, and TNERC escalation for five months or more. This guide is written for EPC owners operating in Tamil Nadu who want to submit right the first time, for every project, every time.

KEY TAKEAWAY

TANGEDCO's net metering process follows a 7-stage workflow governed by TNERC Regulations 2013 (amended 2019, 2023). Applications go through the Solarrooftop national portal and the TANGEDCO consumer portal in parallel. The export tariff under TNERC FY 2026 is ₹2.25–₹3.60/unit depending on consumer category. The single biggest cause of delay in Tamil Nadu is the consumer service number mismatch, the name on the TANGEDCO bill must match the applicant's legal identity document exactly. Fix this before submission, not after a 30-day rejection cycle.

TANGEDCO coverage area and jurisdiction

Unlike Karnataka, which has five DISCOMs, Tamil Nadu has a single state-wide distributor: TANGEDCO (Tamil Nadu Generation and Distribution Corporation Limited). This means there is no inter-DISCOM confusion for Tamil Nadu projects, if the supply is from a Tamil Nadu electricity board connection, it is TANGEDCO.

Areas under TANGEDCO jurisdiction:

  • All 38 districts of Tamil Nadu (including Chennai city)
  • Kancheepuram, Tiruvallur, Chengalpattu (Chennai Metropolitan Area)
  • Coimbatore, Salem, Madurai, Tirunelveli, Trichy, all major commercial hubs
  • Parts of the Union Territory of Puducherry that receive Tamil Nadu grid supply (verify on the consumer's bill)

Exceptions to note:

  • Pondicherry city proper (PPCL, Pondicherry Power Corporation Limited) is a separate utility, TANGEDCO rules do not apply there
  • TANGEDCO handles both LT (low-tension) and HT (high-tension) connections, net metering is available for both up to TNERC's capacity cap

Before starting any application, confirm the consumer's electricity bill header shows "TANGEDCO" along with the section, sub-division, and division office. The consumer service number (CSN) printed on the bill is the primary identifier for all TANGEDCO portal interactions.

2.8 Cr+
TANGEDCO consumer accounts, Tamil Nadu's sole electricity distributor
Source: TANGEDCO Annual Report 2024–25
60–90 days
Typical TANGEDCO net metering timeline, application to bidirectional meter live
Source: TNERC regulations + EPC field data 2025–26
₹2.25–₹3.60
Per-unit solar export credit under TNERC FY 2026 tariff order
Source: TNERC Tariff Order FY 2026
1 MW
Maximum system capacity eligible for TANGEDCO net metering (TNERC Regulations 2023)
Source: TNERC Solar Energy Policy 2023

TNERC regulations governing TANGEDCO net metering

TANGEDCO's net metering process is governed by the Tamil Nadu Electricity Regulatory Commission (TNERC) Net Metering Regulations 2013, with significant amendments in 2019 and 2023 that revised capacity caps and export tariff methodology. TANGEDCO operates under the oversight of the Tamil Nadu Generation and Distribution Corporation (TANGEDCO), and the Ministry of New and Renewable Energy (MNRE) administers the national PM Surya Ghar framework under which many Tamil Nadu residential applications now route. Key regulatory parameters for FY 2026:

  • Applicable regulation: TNERC Net Metering Regulations 2013 (as amended up to 2023)
  • Maximum capacity: 1 MW per consumer connection (raised from 500 kW in the 2023 amendment)
  • System capacity limit per consumer: Must not exceed the consumer's sanctioned load in kW; or 90% of the transformer's available capacity in the local distribution network, whichever is lower
  • Eligible consumer categories: Domestic (LT1), Non-domestic commercial (LT2), Small Industry (LT3), Medium Supply (LT4), Agriculture (LT5), HT industrial, all categories are eligible
  • Mandatory inverter requirement: Grid-tied inverter with anti-islanding protection complying with IEC 62116 / IS 16169 and frequency/voltage ride-through capability
  • Meter standard: Three-phase or single-phase bidirectional smart meter complying with IS 16444 Part 3, TANGEDCO procures, installs, and owns the meter
  • Net export carryover: Unused export credits carry forward for 12 months; balance is settled at the TNERC-approved purchase price at year-end

PM Surya Ghar note. Tamil Nadu residential consumers eligible for the central government scheme apply through pmsuryaghar.gov.in, and TANGEDCO processes the net metering component as part of the scheme's commissioning workflow. Always confirm your company's PM Surya Ghar empanelment status before quoting subsidised projects, non-empanelled vendors cannot process PM Surya Ghar applications through TANGEDCO's portal.

The TANGEDCO 7-Stage Net Metering Approval Framework

The process below reflects the combined workflow across the Solarrooftop national portal (MNRE) and the TANGEDCO consumer portal. Both portals are involved; knowing which step belongs to which system prevents confusion.

  1. 1

    Pre-Application Check, Verify eligibility before touching any portal

    Confirm the consumer is on TANGEDCO supply (check bill header). Confirm the consumer service number (CSN) format, TANGEDCO uses a numeric CSN that also appears as the "SC No." on the bill. Confirm that the proposed system kWp does not exceed the consumer's sanctioned load. Confirm that the name on the TANGEDCO bill exactly matches the applicant's Aadhaar / PAN. Check whether the building has a valid plan approval (patta or approved building plan), TANGEDCO has tightened this requirement for new applications post-2022. For PM Surya Ghar projects, verify MNRE empanelment is current and the vendor registration on the Solarrooftop portal is active.

  2. 2

    Solarrooftop Portal Registration, National portal submission (MNRE)

    For PM Surya Ghar and MNRE-tracked applications, register on solarrooftop.gov.in. Select Tamil Nadu as the state and TANGEDCO as the DISCOM. The consumer registers with their CSN and mobile number linked to the TANGEDCO account. Fill in proposed system capacity, select the registered vendor (your company), and submit. The Solarrooftop portal generates an application reference number that maps to TANGEDCO's backend. Non-PM Surya Ghar commercial/industrial consumers may apply directly through the TANGEDCO consumer portal (tangedco.gov.in), the TNERC workflow is identical, only the portal entry point differs.

  3. 3

    TANGEDCO Feasibility Inspection, Section office site visit

    After application submission, the TANGEDCO section office (Junior Engineer or Assistant Engineer level) schedules a site visit to assess technical feasibility: transformer loading at the consumer's feeder, accessibility of the service connection point, meter panel space for bidirectional meter installation, and roof access. TNERC mandates this visit within 15 working days of application receipt. In Chennai and Coimbatore, the visit typically happens within 12–20 working days. In rural sections (Krishnagiri, Dharmapuri, Ramanathapuram), allow 20–30 working days. Be physically present at the site, the AE may raise clarifications on-the-spot that can stall the approval if left unaddressed.

  4. 4

    Technical Sanction, TANGEDCO approval letter and interconnection agreement

    After the feasibility inspection clears, TANGEDCO issues a Technical Sanction letter specifying the approved capacity (kWp), approved inverter specifications, and any grid strengthening requirements (rare for systems ≤25 kW). The consumer also receives a draft Net Metering Agreement from TANGEDCO. Both the consumer and the EPC company must sign and return the agreement. TNERC target: sanction within 15 working days of feasibility clearance. In practice, this stage takes 15–25 working days across most Tamil Nadu sections. Do not start panel installation before receiving the signed sanction, TANGEDCO has rejected post-installation applications citing unauthorised grid connection.

  5. 5

    EPC Installation, Solar system installation per sanctioned specifications

    Install the system exactly per the sanctioned design, do not substitute the approved inverter model or exceed the approved kWp without filing an amendment. After installation, obtain the Electrical Inspection Certificate from the Tamil Nadu Electrical Inspectorate (Chief Electrical Inspector office or delegated officer for systems below 25 kW, applicable under Tamil Nadu Electricity Supply Code). Take date-stamped installation photos. Prepare the as-built single-line diagram. For PM Surya Ghar projects, upload the completion documents (photos + electrical inspection certificate) to the Solarrooftop portal to trigger the next stage in that workflow.

  6. 6

    Commissioning Request, Submit completion documents to TANGEDCO

    Submit the Commissioning Request (CR) through the TANGEDCO consumer portal or Solarrooftop portal, attaching: electrical inspection certificate, installation completion photographs, as-built single-line diagram, and the signed interconnection agreement (if not already filed). The TANGEDCO section AE reviews the CR and schedules the final inspection. TNERC target: commissioning visit within 7 working days of CR receipt. In reality, this step takes 10–20 working days in most sections. Proactively follow up with the section AE on day 8 after CR submission, TANGEDCO's portal notification system is not reliably triggered at this stage.

  7. 7

    Bidirectional Meter Installation, Net metering goes live

    TANGEDCO's metering team visits, removes the existing single-direction meter, and installs the smart bidirectional net meter. They verify inverter anti-islanding, check the AC disconnect, and certify the connection point. The consumer's account is updated to net metering billing mode. The first net metering bill arrives in the next monthly cycle, confirm with the consumer that export units are shown on the bill. If they are not, raise a complaint immediately with the TANGEDCO section office. The billing correction process takes an additional 15–30 days if not flagged early.

Timeline reality check. TANGEDCO's 60–90 day timeline is longer than Gujarat DISCOMs (30–45 days) and BESCOM (45–60 days). Plan your project delivery schedule around this, set customer expectations at proposal stage. The gap between Commissioning Request and meter installation is the single biggest source of delay. Assigning a dedicated person to follow up with the section AE by phone every 5 days after CR submission is one of the highest-ROI process changes a Tamil Nadu EPC team can make. See our guide on net metering application timelines across Indian DISCOMs for a full comparison.

TANGEDCO net metering document checklist

Submit all documents scanned at minimum 200 DPI, within the file size limits specified on the portal. Blurry or cut-off scans are rejected at intake, before the section office even reviews the application.

# Document Specification / Notes Common Error
1 Latest TANGEDCO electricity bill Must be within last 2 months; must clearly show Consumer Service Number (CSN / SC No.), account name, sanctioned load, and section office name Bill older than 2 months rejected; CSN must match portal input exactly
2 Identity proof of consumer (Aadhaar + PAN) Name on both IDs must exactly match TANGEDCO account name. For firms/companies: GST certificate, Certificate of Incorporation, and authorised signatory letter Name mismatch is the #1 rejection reason in Tamil Nadu; initials vs full name mismatch counts
3 Property ownership proof Registered sale deed or patta (chitta + adangal for agricultural land). For apartments: undivided share document or Society NOC. Rental: registered rental agreement + owner NOC notarised Unregistered sale agreement not accepted; patta in a different name than TANGEDCO account requires name-change application first
4 Building approval / plan sanction document CMDA / local body approved building plan or completion certificate. For older structures (pre-1990): municipal tax receipt accepted as an alternative in some sections Post-2022 TANGEDCO policy tightened, missing building approval is now a frequent rejection trigger
5 Single-line diagram (proposed) Must show panel array, inverter location, AC disconnect, surge protection, and connection to TANGEDCO meter panel. Must indicate system capacity in kWp and inverter rated output in kW Missing AC disconnect or surge protection on SLD causes feasibility visit delay
6 Equipment technical specification sheets Manufacturer datasheet for solar panels (make, model, wattage, efficiency, IEC certifications) and inverter (make, model, rated output, IS 16169 / IEC 62116 compliance) Generic or unsigned datasheet rejected; certification number must be visible on the document
7 EPC company licence and credentials Valid Tamil Nadu Electrical Contractor Licence (A or B class depending on system size); TANGEDCO/MNRE empanelment certificate; GST registration certificate; company PAN Expired contractor licence causes immediate rejection, renew before it lapses; B-class licence insufficient for systems above 25 kW
8 Net metering application form Completed online through Solarrooftop / TANGEDCO portal; all mandatory fields including emergency contact details must be filled Leaving optional fields blank when they are applicable causes portal-level rejection before section office review
9 Application fee payment ₹295–₹500 depending on system capacity; paid online through portal at submission stage Cash payment at TANGEDCO office not accepted for portal applications, must pay online

TANGEDCO net metering charges, full fee structure

Charge Type Amount (FY 2026) Paid To Refundable?
Application processing fee ₹295 (≤10 kW) to ₹500 (>10 kW) TANGEDCO via portal No, non-refundable
Bidirectional smart meter (TANGEDCO-supplied) ₹3,500–₹6,000 (capacity and meter model dependent) TANGEDCO at commissioning stage No, one-time capital charge
Security deposit (LT1 domestic) ₹1,000–₹4,000 (capacity-based) TANGEDCO at sanction stage Yes, refunded on discontinuation
Cross-subsidy surcharge Applicable for HT industrial consumers exporting to grid (per TNERC order) TANGEDCO on billing No
Wheeling charge (LT consumers) Nil, waived under TNERC Net Metering Regulations for LT consumers N/A N/A
Annual maintenance contract (optional) Not charged by TANGEDCO, EPC company's own pricing EPC company Varies by contract

For a comprehensive view of net metering charges across all Indian DISCOMs, see our guide on net metering charges in India.

TNERC solar export tariff, what your customer earns

The export tariff under TNERC is set by the tariff order issued each financial year. Unlike Gujarat (where the export tariff is closer to grid purchase tariff), Tamil Nadu's export tariff has historically been set below the grid supply tariff, this affects project payback calculations and must be clearly communicated to customers at proposal stage.

Consumer Category System Size Export Tariff (FY 2026) Grid Purchase Tariff (Approx)
LT1 Domestic Up to 10 kW ₹2.25/unit ₹3.25–₹5.00/unit (slab-based)
LT2 Non-Domestic / Commercial Up to 50 kW ₹2.85/unit ₹5.50–₹7.00/unit
LT3 Small Industry Up to 100 kW ₹3.20/unit ₹5.80–₹6.50/unit
HT Industrial / Commercial 100 kW – 1 MW ₹3.60/unit ₹5.50–₹7.50/unit (HT schedule)

Payback calculation impact. The gap between export tariff and grid purchase tariff in Tamil Nadu means the ROI optimisation strategy for Tamil Nadu customers is different: maximise self-consumption (size the system to match daytime load as closely as possible), rather than maximising generation. A 5 kW residential system with 70% self-consumption at ₹4.50/unit saved significantly outperforms a 7 kW system with 50% self-consumption at ₹2.25/unit export credit. Present this analysis in your proposal to differentiate from competitors quoting purely on panel count.

TANGEDCO vs BESCOM vs Gujarat DISCOMs, key process differences

Tamil Nadu EPC teams that have also operated in Karnataka or Gujarat frequently encounter process differences that cause delays when they apply BESCOM or Gujarat DISCOM habits to TANGEDCO applications.

Parameter TANGEDCO (Tamil Nadu) BESCOM (Karnataka) UGVCL/DGVCL (Gujarat)
Typical timeline 60–90 days 45–60 days 30–45 days
Primary portal Solarrooftop + TANGEDCO portal Suvarna portal GUVNL Suryashakti portal
Export tariff (residential ≤10 kW) ₹2.25/unit ₹3.56/unit ₹2.25–₹2.75/unit
Maximum net metering capacity 1 MW 10 MW 1 MW (state-wide cap applies)
Building plan document required Yes, post-2022 requirement OC / Khatha required 7/12 extract accepted
Electrical inspection requirement Tamil Nadu Electrical Inspectorate certificate mandatory Karnataka Electrical Inspectorate certificate mandatory Gujarat Electrical Inspectorate certificate for systems >10 kW
DISCOM structure Single DISCOM (TANGEDCO) for all of Tamil Nadu 5 DISCOMs in Karnataka (BESCOM, HESCOM, GESCOM, MESCOM, CESC) 4 DISCOMs in Gujarat (UGVCL, DGVCL, MGVCL, PGVCL)

For the BESCOM process in detail, see our BESCOM net metering guide.

Common Tamil Nadu installer mistakes, and how to avoid them

Mistake #1: Consumer service number entered incorrectly on portal. TANGEDCO's portal validates the CSN against its billing database. A single-digit error causes an immediate portal rejection. Copy the CSN from the bill, do not type it from memory. For HT consumers, the CSN format is different from LT consumers; confirm which format the portal expects.

Mistake #2: Installing before receiving Technical Sanction. Several EPC teams in Tamil Nadu, especially those with experience in Gujarat where post-installation applications were once accepted, have installed systems before receiving TANGEDCO's Technical Sanction. TANGEDCO has tightened enforcement post-2023 and has rejected commissioning requests citing unauthorised grid connection. Wait for the signed sanction letter before mobilising installation teams.

Mistake #3: Missing or expired Tamil Nadu Electrical Contractor Licence. Unlike Karnataka where BESCOM empanelment is separate from the contractor licence, TANGEDCO requires a valid Tamil Nadu Electrical Contractor Licence (issued by the Tamil Nadu Electrical Licensing Board) for all grid-tied solar installations. A-class licence is required for systems above 25 kW. B-class insufficient for systems above 25 kW, a common error when teams upsize a project mid-application.

Mistake #4: Sending the customer to the section office without a follow-up system. TANGEDCO's portal notifications are not reliably triggered at every stage transition. Teams that rely solely on portal notifications miss the commissioning window by 2–4 weeks. Build a manual follow-up calendar: flag the expected feasibility visit date, sanction date, and meter installation date; call the section AE proactively. See our post on solar sales follow-up rules for a follow-up cadence that works equally well for DISCOM timelines.

Mistake #5: Overquoting system size to maximise subsidy claim. TANGEDCO's feasibility inspection checks that the proposed kWp does not exceed the consumer's sanctioned load. Applications where the system capacity exceeds the sanctioned load are rejected outright. For residential consumers with a 2 kW sanctioned load, the maximum approvable system is 2 kWp, not 3 kWp even if the PM Surya Ghar subsidy bracket makes 3 kWp attractive on paper. Know the sanctioned load before quoting.

Pros and cons of TANGEDCO net metering for Tamil Nadu EPC businesses

Advantages for Tamil Nadu EPC

  • Single DISCOM for the entire state, no inter-DISCOM confusion when expanding geography within Tamil Nadu
  • 1 MW capacity cap allows large commercial and industrial projects under net metering
  • Online portal application, no need to visit section office for initial submission
  • 12-month export credit carryover gives residential customers favourable annual settlement
  • TNERC Consumer Grievance Forum provides an escalation path if timelines are breached

Challenges for Tamil Nadu EPC

  • 60–90 day timeline is longer than Karnataka or Gujarat, customer expectation management required
  • Lower export tariff (₹2.25/unit residential) vs BESCOM (₹3.56/unit) affects payback presentation
  • Building plan requirement post-2022 creates documentation barriers for older properties
  • Rural section offices are slower on feasibility visits, plan 30+ working days for rural projects
  • Dual-portal workflow (Solarrooftop + TANGEDCO) creates confusion if not managed carefully

Escalating to TNERC Consumer Grievance Forum

If TANGEDCO fails to process the application within TNERC-mandated timelines, 15 working days for feasibility, 15 working days for sanction, 7 working days for commissioning, the consumer (or the EPC on behalf of the consumer) can escalate to the TNERC Consumer Grievance Redressal Forum (CGRF).

Escalation process:

  1. First, file a complaint at the TANGEDCO section office with a written complaint in duplicate, obtain an acknowledgement with date and complaint number
  2. If no response in 7 working days, escalate to the TANGEDCO division office (Executive Engineer level) with the complaint copy
  3. If no resolution in 15 more working days, file online at the TNERC Consumer Grievance portal: tnerc.tn.gov.in → "Consumer" → "Grievance Redressal"
  4. Include: application reference number, all communication records with TANGEDCO (emails, portal screenshots, acknowledgement receipts), and a timeline showing the breach of TNERC mandated days
  5. TNERC CGRF is required to dispose of the complaint within 60 days; most straightforward net metering delay cases resolve in 30–45 days after filing

Keep printed and digital copies of every portal submission, email, and acknowledgement, you will need these for the CGRF complaint. Teams that maintain a structured project file per application win escalation cases consistently.

For a comparative view of rejection reasons and how to address them, see our guide on net metering rejection reasons across DISCOMs.

How QuickEstimate helps Tamil Nadu EPC teams manage TANGEDCO applications at scale

Managing 10–30 simultaneous TANGEDCO net metering applications, each at a different stage, each with its own follow-up deadline, is operationally complex when tracked in WhatsApp threads or spreadsheets. The TANGEDCO stage transitions (application → feasibility → sanction → installation → commissioning request → meter installation) map directly to pipeline stages in a CRM built for EPC operations.

  • Pipeline stage tracking: Each TANGEDCO application stage maps to a deal stage in QuickEstimate, you see every project's current stage at a glance, without opening individual files or calling customers.
  • Automated follow-up reminders: Set day-7, day-10, day-15 follow-up reminders for each stage, the system alerts your team when a TANGEDCO stage is overdue, so no application stalls silently.
  • Document checklist per project: Attach the document checklist to each project file, team members can mark which documents have been collected, reviewed, and uploaded to the portal.
  • Customer communication via WhatsApp: Send stage-update messages to customers, "Your TANGEDCO feasibility inspection is scheduled for [date]", directly from the CRM, keeping customers informed without manual messaging.
  • Team assignment and accountability: Assign specific team members to each application stage, the section office follow-up person, the installation supervisor, the commissioning coordinator, and track completion without daily team meetings.

Teams that manage TANGEDCO applications through a structured pipeline close 25–30% more projects per quarter because fewer applications stall mid-process. See how to build the right solar sales funnel and align it with your TANGEDCO application workflow.

Understanding the full qualifying process for solar leads helps you identify which customers are genuinely ready to proceed, filtering out leads where the building plan issue, CSN mismatch, or name-change requirement would delay the application by 60+ days before it can even be filed.


FAQ

Frequently Asked Questions, TANGEDCO Net Metering 2026

How long does TANGEDCO net metering take from application to meter installation?

The typical TANGEDCO net metering timeline is 60–90 days from online application submission to bidirectional meter installation. This is longer than BESCOM (45–60 days) or Gujarat DISCOMs (30–45 days). The breakdown: feasibility visit (15–25 working days), sanction (15–25 working days), installation + commissioning request (7–14 days), meter installation (10–20 working days). Urban sections in Chennai and Coimbatore are faster; rural sections can take 30+ working days for individual stages.

What is the TANGEDCO solar export tariff for residential consumers in 2026?

The TNERC-approved export tariff for residential (LT1 domestic) consumers with systems up to 10 kW is ₹2.25/unit for FY 2026. For non-domestic commercial (LT2) consumers, the export tariff is ₹2.85/unit. For small industry (LT3), it is ₹3.20/unit. For HT industrial consumers (100 kW–1 MW), it is ₹3.60/unit. These rates are set annually by the TNERC tariff order and are subject to revision.

Can I apply for TANGEDCO net metering before installing the solar system?

Yes, and you must. TANGEDCO requires the application to be submitted and the Technical Sanction letter to be received before starting panel installation. Installing before receiving the Technical Sanction is a violation of the TNERC supply code. Post-2023, TANGEDCO has rejected commissioning requests for pre-installed systems citing unauthorised grid connection. Always follow the sequence: application → feasibility → sanction → installation → commissioning request → meter installation.

What is the maximum system size allowed under TANGEDCO net metering?

The TNERC Net Metering Regulations 2023 allow a maximum system capacity of 1 MW (1,000 kW) per connection. However, the approved capacity is always limited to whichever is lower: the consumer's sanctioned load in kW, or 90% of the available transformer capacity in the local distribution network. For residential consumers with a 2 kW sanctioned load, the maximum approvable system is 2 kWp.

Which portal is used for TANGEDCO net metering applications?

For PM Surya Ghar residential applications, the primary entry point is the national Solarrooftop portal (solarrooftop.gov.in), which feeds into TANGEDCO's backend. For commercial and industrial applicants not under PM Surya Ghar, the TANGEDCO consumer portal (tangedco.gov.in) is the direct application channel. In both cases, you will need the consumer service number (CSN) and the registered mobile number linked to the TANGEDCO account.

What happens to unused export credits at the end of the year under TANGEDCO net metering?

Under TNERC regulations, unused solar export credits (units exported to the grid but not offset against consumption within the same billing month) carry forward for 12 months. At the end of 12 months, any remaining credit balance is settled in cash at the TNERC-approved annual purchase price, which is lower than the monthly offset tariff. Residential consumers with high self-consumption ratios benefit the most from Tamil Nadu's net metering structure.

What should I do if TANGEDCO does not process the application within the TNERC-mandated timeline?

If TANGEDCO fails to complete any stage within the TNERC-mandated timeline (15 working days for feasibility, 15 working days for sanction, 7 working days for commissioning), escalate first to the TANGEDCO section office in writing with a dated complaint. If unresolved in 7 working days, escalate to the Division Executive Engineer. If still unresolved after 15 more working days, file a complaint at the TNERC Consumer Grievance Redressal Forum (CGRF) through tnerc.tn.gov.in. Keep all portal screenshots, email records, and acknowledgement receipts as evidence.

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